MidFull TimeEN
VLS Environmental Solutions, LLC, is a recognized leader in providing sustainability solutions, with three divisions providing industry-leading services. With a mission to innovate solutions to meet clients' sustainability goals, VLS has over 1,200 employees in 40+ locations across North America.
Waste Services
VLS Waste Services provides customized waste processing solutions for hazardous and non-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.
Railcar Services
VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult-to-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full-service repairs, tank car qualifications, and maintenance.
Marine Services
VLS Marine Services division offers state-of-the-art barge cleaning, repair, and gas-free facilities for various chemical solvents and downstream petroleum products.
QualificationsRole Summary
We are looking for a detail-oriented professional to serve as the primary link between our clients, logistics and warehouse operations. The Waste Coordinator will manage high-volume inquiries and accounts, coordinate complex shipping/receiving logistics, and ensure every shipment strictly adheres to DOT and EPA regulations.
Job Duties
• Customer Support & Communication: Take & manage inbound/outbound calls and responding promptly to customer inquiries via email and telephone regarding hazardous, non hazardous, medical, universal and e-waste shipments. Communicate customer needs/inquiries with Client Support Services & Solutions Sales Managers.
• Documentation Management & Compliance: Prepare and print daily work-orders, hazardous and non-hazardous manifests, medical waste shipping documents, bill of ladings for universal and e-waste and any additional documentations. Review documentation to ensure it is compliant with DOT and EPA requirements. Manage scanning,photo coping and reviewing inbound/outbound and direct bound documentations.
• Logistics Coordination: Collaborate with Logistics Supervisor/Manager, warehouse team and external carriers with scheduling pickups and deliveries ensuring on-time performance and optimal routing.
• Problem Resolution: Research and assist resolve customer or TSDF inquiries regarding held, distressed or non compliant shipments.
• Data Management: Maintain and update customer account information. Making sure client profiles and pricing are current and approved. Assist with inbound waste verification and data back-entry. Assist CSS with data entry.
• Non-Essential: Perform other duties as assigned.
Requirements
• 1-2 years of shipping receiving hazardous waste strongly preferred.
• 1-3 years of shipping receiving and warehouse management experience preferred but not required.
• High School Diploma or GED.
• Strong leadership skills, oral and written communication skills.
• Proficiency in Excel and Word.
• Sound problem solving ability is a must.
• Strong attention to detail and organization.
• Track & report all customer variances in real-time.
• Computer skills and knowledge of data entry and inventory software programs.
• Oversee accurate and timely generation of shipping documents and logs.
• Ability to stand, bend, stoop, kneel and reach.
• Professional phone etiquette and ability to relay technical information between departments.
