Position Details: Existing vacancy Contract Term, End Date: July 30, 2026 MNO’s culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems. Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you What We Can Offer You
• 4% Vacation pay • Pension plan • Annual paid two-week holiday closure in December • 16 paid public and employer holidays • 15 paid health & wellness days • Challenging, multi-disciplinary work environment that fosters learning and professional development • Substantial educational incentive to promote personal and professional growth • An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province • Other perks ◦ Employee Assistance Plan ◦ Telemedicine plan ◦ Goodlife corporate membership discount ◦ Bell Mobility's exclusive partner program ◦ Staple's corporate discount ◦ Dell member purchase program ◦ Mark's corporate discount
About the Role: The Office Administrator is the lead administrative position responsible for overseeing and coordinating the daily operations of the Head Office. This role provides high-level administrative, operational, and coordination support to Senior Leadership, MNO branches, and external partners to ensure efficient, compliant, and uninterrupted business operations. The Office Administrator serves as the central point of contact for office administration, executive coordination, on-site vendor and facilities support, health and safety administration, and internal communications. This position requires a high level of discretion, organization, accountability, and operational leadership to sustain a professional, well-governed, and productive office environment. The incumbent works closely with internal teams and external stakeholders to support organizational priorities, strengthen operational efficiency, and ensure administrative systems, workflows, and standards remain aligned with organizational policies and provincial legislation. What you will be doing: • Oversee day-to-day head office administration and executive office operations, serving as the primary point of contact for executive scheduling, meeting coordination, and cross-departmental administrative workflows to ensure seamless business continuity. • Provide high-level administrative support to Executive Assistants and Senior Management, including preparing correspondence, reports, presentations, and confidential documentation as required. • Support vendor management by coordinating service delivery, assisting with pricing negotiations, and monitoring contract performance to ensure cost control and uninterrupted operations. • Maintain office databases, digital records, and document control systems to ensure accuracy, security, and accessibility of administrative data and office assets. • Manage office supply ordering, inventory tracking, and shipping logistics, and collaborate with the MNO facilities team to sustain consistent workplace functionality. • Identify opportunities to improve administrative processes and implement workflow enhancements to elevate efficiency, productivity, and reception operations. • Create, update, and enforce office administrative SOPs and controls to promote consistency, accountability, and organizational compliance. • Support the Joint Health and Safety Committee (JHSC) by maintaining safety documentation, emergency procedures, training records, and compliance with regulatory requirements. • Lead coordination for internal office events, executive meetings, and travel arrangements, including logistics planning, room bookings, equipment setup, and vendor engagement. • Arrange and manage the main boardroom and off-site meeting spaces, ensuring proper setup, audiovisual support, materials preparation, refreshments, and post-meeting follow-up. • Act as a frontline representative by responding to phone, email, mail, and in-person inquiries from clients, partners, leadership, and staff with professionalism and consistency. • Liaise with multiple branches to support information sharing, activity coordination, and operational alignment across locations. • Organize, maintain, and secure physical and digital office files in alignment with privacy requirements, retention policies, and organizational standards. • Prepare forms, letters, memos, and reports, and assist with compiling data for operational, financial, and compliance reporting. • Support reception and administrative functions to ensure high-quality service delivery, efficient workflows, and consistent front-of-house operational standards. Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.) • Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation. • Performs other job/branch-related duties as required.
Qualifications: • 1 to 3 years of experience • Minimum of 2-3 years of experience in office administration/comparable client services role demonstrated growth and potential to fulfill the role. • Customer service orientation experience an asset. • Highschool (Grade 12) + 1 year Certificate program • Demonstrated problem-solving, time management and analytical skills to prioritize workload pressures and deadlines. • Strong desire to act in the service of Métis Citizens, to advance and uphold rights and culture. • Significant knowledge of Métis and/or Indigenous policy issues and principles or a demonstrated ability to quickly acquire knowledge. • A high degree of technology literacy and proficiency in standard office equipment; Microsoft Office Suite (Word, Excel, PowerPoint) and office management software. • Good communications skills, both written and verbal. • High expectation for detail-orientation and confidentiality. • Good coordination, time management and organizational skills. • Strong interpersonal skills and a high degree of self awareness and professionalism. • Ability to work well under pressure and meet set deadlines while maintaining a high level of accuracy • Strong leadership skills • Knowledge of office management processes, financial principles, and compliance requirements. • Able to maintain filing systems and basic databases. Meticulous records maintenance skills. • Superior telephone manners and strong interpersonal skills.Strong customer service orientation.
AODA Statement
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email human resources if you require an accommodation during the hiring process.
Special Services Organization The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).
