JOB SUMMARY
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Banquets Operations Service Manager because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
- Responsible for assisting in managing all event & meeting spaces, ensuring the team is providing service excellence to our guests
- Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
- Assisting in department’s banquet enquiries in an efficient and effective manner
- Assisting the execution of event arrangements to create a space for the guests to gather and belong, exceeding their expectations
- Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential
- Be one of the main point of contact for all external & internal clients for the Banquets department
About You:
- An up-to-date RSA
- Passion for the industry
- Relevant experience in a similar managerial role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
