Job Title
Receptionist
Job Description Summary
Cushman and Wakefield are looking for an enthusiastic individual to work as a Receptionist at one of their most esteemed sites.
As a Receptionist your role will be to ensure effective and customer focused service is provided at all times, and to develop positive and professional relationships with clients and customers.
Job Description
Core Responsibilities:
- Complete all reception tasks and oversee the catering activities including meeting room reservations.
- Approach visitors proactively to welcome and help check in.
- Ensure reception is clean and tidy
- Maintain meeting facilities, coordinate booking of meeting rooms
- Process PO’s and invoices on Yardi finance system.
- Complete floor and room inspections and rectify - report any issues daily.
- Assist security with issuing access badges and security escort.
- Sign in all visitors and issue / retrieve visitor passes.
- Meet and greet all clients / visitors in a friendly and professional manner.
- Assist with event management and meeting venues set-up and co-ordination as requested.
- Provide high quality customer service to both internal and external customers.
- Respond to client needs and coordinate resources to resolve issues.
- Input all job requests in Facilities Management system and ensure work orders are closed out daily.
- Implementation of initiatives to ensure that best practice is achieved in every aspect of service delivery with particular focus on cost, quality, and client satisfaction.
- Assist with monitoring outsourced contractors on as needed basis for safety and security.
- Fire Marshalling. Support in any emergency evacuation plans.
- Provide input at regular management meetings.
Working Hours:
- Your working hours will be 37.5 hours per week – possible time variance between 8.00am to 6:00pm to cover shifts Monday to Friday.
- In additional to this, with advanced notice, you may be required to work occasional out of hours to assist with projects
Qualities and Personal Attributes:
- Minimum of 2 years’ experience working as a receptionist in a Corporate or Hospitality environment.
- Extremely strong customer services skills
- Excellent communication skills, both written and spoken.
- Experience using MS office and other common IT programs.
- Knowledge of workplace safety and health.
This is a fantastic opportunity to grow your career within not just customer service but the real estate world too, all while working for an industry leading company that champions its employees growth and success.
INCO: “Cushman & Wakefield”
