Product Owner - Portal and banking services

Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients through our performant and secured digital platforms.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

Department Mission - Software Engineering Platforms

The Software Engineering Platforms department is dedicated to the customer's journey in Swissquote. We define, analyze and make alive the future of client facing solutions offered by Swissquote. We also maintain those applications to always ensure the best client experience in his journey.

By collaborating closely with product strategy department we also are the bridge between company’s growth strategy and the corresponding solutions put in place, being then the core actors giving concrete life to the vision defined.

By working hand in hand with the internal departments and the business that they represent we ensure to always move towards clients and stakeholders needs.

Team Mission

The Banking section is responsible for designing, developing, and maintaining all of our banking platforms—including client communication, the client portal, CRM systems, and banking services such as Payments, Cards, Mortgages, and Crypto.

You will join the Banking Conception team, collaborating closely with another Product Owner, two Product Designers, and a PPO.

The team’s mission is to translate company strategy into practical, scalable solutions while driving the continuous evolution of our products in partnership with software engineering teams.

With a strong focus on all aspects of the banking business, your work will contribute to building meaningful, long-term relationships between our clients and Swissquote.

Your responsibilities:

• Define and maintain a product roadmap that gives clear direction to development teams and stakeholders
• Drive the company's main projects within SWE department
• Prioritize the product backlog to maximize ROI and ensure the most valuable work is addressed first
• Define and document business requirements to capture needs, constraints, and guide development
• Analyze and prioritize client feedback to drive continuous improvement and meet user expectations
• Design and establish key reporting standards to track project progress and outcomes
• Collaborate with UX designers to optimize the end-user experience across web and mobile
• Act as Subject Matter Expert, supporting business and development teams through knowledge sharing
• Ensure incremental business validation so that developed features meet requirements
• Maintain comprehensive documentation for business feature reference
• Communicate and manage relationships with stakeholders to deliver the best product
• Coordinate business and technical stakeholders across the full project lifecycle
• Be the main point of contact for external providers

Qualifications

Experience & Skills

• 3- 5 years of experience as Product Owner, Business Analyst, or a similar role -  Project Manager is a plus
• Solid experience working with agile/scrum software development teams in a disciplined agile environment
• Deep understanding of banking products — trading and B2B knowledge is a plus
• Proven track record of working closely with product designers to build end-client solutions
• Thorough understanding of product quality, with experience coordinating business validation activities
• Strong coordination and problem-solving skills, with a solution-oriented mindset
• Experience sharing business knowledge and mentoring team members

Soft Skills & Languages

• Excellent communicator and storyteller — able to engage both internal stakeholders and external providers
• Comfortable giving and receiving feedback in a structured and constructive manner
• Fluent in English — French is an asset

Education

• Master's or Bachelor's degree in a relevant field