Peer Specialist Case Management

• Aiming completion of the 40-hour Recovery Peer Specialist training approved by the Florida Certification Board
• Must be a consumer of mental health services
• High school diploma or equivalent required; college degree not required
• Basic computer proficiency and ability to learn electronic medical record systems
• Valid driver’s license with reliable transportation preferred

• Certified Recovery Peer Specialist in the State of Florida or actively working toward certification
• Experience working or volunteering as a Recovery Peer Specialist
• Experience in client advocacy, peer education, or behavioral health support services
• Knowledge of community resources and entitlement programs
• Experience working with adult and geriatric populations

• Provide face-to-face peer support services to clients
• Provide telephonic support and follow-up services
• Promote client rights, advocacy, and self-determination
• Meet with clients in the Outpatient Department and CSU to provide support
• Assist clients with applications for benefits and community services
• Refer clients to appropriate treatment, housing, and support resources
• Transport clients to appointments as needed
• Adhere to Florida Certification Board standards governing Peer Specialist activities

• Introduce clients to the Wellness Recovery Action Plan (WRAP) model
• Assist clients in developing and maintaining individualized WRAP plans
• Monitor progress toward wellness goals
• Identify and address barriers to recovery planning

• Document services in the electronic medical record accurately and timely
• Develop and review individual treatment and goal plans
• Assist with prior authorizations and required service documentation
• Maintain accurate case management records

• Attend department meetings, case staffing, and trainings as requested
• Meet regularly with supervisor for guidance and support
• Collaborate with clinical staff to coordinate client care
• Assist with onboarding or training of new peer specialists, interns, and volunteers

• Strong empathy, professionalism, and recovery-oriented mindset
• Ability to build rapport and motivate clients
• Knowledge of client rights and advocacy principles
• Strong written and verbal communication skills
• Ability to recognize crisis situations and seek assistance appropriately
• Organizational skills and attention to documentation requirements
• Ability to work independently and as part of a multidisciplinary team

• Frequent walking, sitting, standing, and community travel
• Ability to operate standard office equipment and computers
• May transport clients to appointments or services
• Occasional outdoor activity required

• Office, outpatient clinic, and community-based environments
• Frequent interaction with clients experiencing behavioral health challenges
• Standard weekday schedule with occasional flexibility based on client needs

• Quality and timeliness of peer support services
• Accuracy and completion of documentation
• Client engagement and progress toward recovery goals
• Compliance with agency and certification standards
• Collaboration with team members and supervisors

• Health, dental, and vision insurance
• Paid time off
• Life and long-term disability coverage
• Voluntary benefit options
• 401(k) with employer match

Apply now.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug free employer.

South County Mental Health Center, Inc is an EOE.