*Role not eligible for sponsorship*
RESPONSIBILITIES
- Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
- Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
- Execute retail banking initiatives and strategies through consultative relationship management
- Act as advocate of digital product adoption for customers and internal support for branch associates.
- Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
- Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
- Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
- Actively work with branch manager and leadership to promote the bank within the market area.
- Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
- Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
- Must be available for periodic community-based or networking events on evenings or weekends as needed
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Ability to influence others
- Organizational Skills/Detail Oriented
- Able to Multi-Task or Juggle Priorities
- Leadership/Management Skills
- Ability to build collaborative relationships
- Ability to develop or mentor others
- Ability to work as part of a team
- Analytical Thinking
- Problem/Situation Analysis
- Ability to work Independently
PHYSICAL REQUIREMENTS
This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.
SCHEDULE
Operating hours are Monday through Friday 9:00am - 6:00pm and Saturday 9:00am - 2:00pm. The average number of Saturday shifts per month is 1-2. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.
