Security Trust Analyst

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: Security Trust Analyst

Job Description Summary

At RingCentral, security, global availability, and always-on reliability are coredifferentiators. RingCentral services must deliver robust functionality that is secure,reliable, and trusted by customers, no matter where they are. RingCentral’s CISO team, partners closely with relevant teams such as network, application, and product teams to embed security across our products, services, and third party ecosystems. 

Within Information Security, the Security Trust team focuses on trust and enablement: creating Security Trust assets that communicate RingCentral’s security posture, managing third-party risk, and fostering confidence among customers, partners, and the public.

The Security Trust Analyst plays a critical role in helping ensure the security, reliability, and integrity of RingCentral’s products, services, and vendors. This role supports both customer assurance and third party risk management (TPRM) by translating complex legal, regulatory, and security requirements into actionable controls, assessments, and documentation that guide customer and sales engagements, and vendor evaluations. This position helps mitigate risk and ensure compliance is integrated into every stage of the customer and vendor lifecycle.This is an exciting opportunity to grow within  a security concentration that is quickly evolving and bridges security, risk, and trust. The ideal candidate is a professional who is excited by the explosion of advancements occurring in security, data, and artificial intelligence. As a member of the team, creative thinking, a solid work ethic, and a passion for developing and delivering great solutions are a must.

Responsibilities:

• Customer and Trust Enablement

  • Collaborate cross functionally with Security, Legal, Sales, and Product teams to enable transparent and efficient customer engagements.

  • Review and approve customer facing materials such as RFPs, questionnaires, and whitepapers to verify the accuracy of security and compliance information.

  • Maintain and improve the library of customer assurance materials, including certifications, security summaries, and trust documentation.

  • Translate complex security and compliance topics into clear, customer-friendly language that builds confidence in RingCentral’s posture.

• Third-Party Risk Management (TPRM)

  • Conduct vendor security assessments, including collecting and evaluating security documentation.

  • Identify, document, and track vendor risk through the assessment lifecycle ensuring appropriate remediation and ongoing monitoring.

  • Partner with Legal and Procurement teams to ensure security and risk requirements are integrated into contracting and the vendor management process.

  • Develop reports and metrics to communicate vendor risk trends, remediation progress, and program performance to leadership.

  • Continuously improve assessment workflows to enhance efficiency, transparency, and alignment within RingCentral’s risk appetite.

• Governance and Continuous Improvement

  • Promote adoption of security and trust processes through training, documentation, and communication initiatives.

  • Collaborate with internal Audit and Compliance teams to support audits, certifications, and evidence collection activities.

  • Support the development and maintenance of security policies, standards, and procedures related to vendor management and customer assurance.

  • Identify emerging risks and technologies, process gaps, and opportunities to strengthen RingCentral’s overall trust and risk management practices.

Qualifications:

• 2-3 years of professional experience in a Security, Risk, or Enablement role with a focus on Governance, Risk, and Compliance (GRC), Third-Party Risk Management (TPRM), or Security Trust.

• Bachelor's degree in Computer Science, Information Security, or a related technical field,or equivalent practical experience.

• Strong understanding of enterprise security principles, vendor risk management, and compliance/industry best practices.

• Demonstrated experience using automation or AI driven tools to streamline security assessments, reporting, or assurance processes.

• Technical Writing: Exceptional written communication and attention to detail, with the ability to translate complex security concepts into clear, accurate, and customer facing documentation. 

• Proven ability to partner with Sales, Legal, Privacy, and Engineering to improve customer assurance workflows and promote adoption of security initiatives.  

• Strong problem-solving and data analysis skills with the  ability to interpret and visualize security metrics for leadership reporting. 

• Strong communication and interpersonal skills with the ability to explain complex security concepts to technical and non-technical audiences.

• Ability to work independently and as part of a team.

Bonus Points (Nice to Have):

• Relevant security certifications such as CISSP, CRISC, or CISA.

• Experience working in a fast paced SaaS or cloud based environment.

• Experience with automation platforms, workflow orchestration, or AI for GRC or TPRM.

• Familiarity with security and compliance frameworks( e.g., SOC 2, ISO 27001,NIST).

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral’s Security Team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage.  We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Belmont, CA, the compensation range for this position is between $67,200 and $96,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. 

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