Job DetailsJob Location: Indianapolis Fast Park - Indianapolis, IN 46241Position Type: Full TimeEducation Level: NoneSalary Range: $17.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: EveningJob Category: Customer ServiceParking Guest Ambassador – Fast Park & Relax
$17.00/hour-$18.00/hour
Shifts:
6am - 2pm -- Mon- Fri
6am - 2pm -- Sat - Sun
2pm - 10pm (weekends) Wed-Sunday
10pm-6am (weekends) Fri/Sat & Sat/Sun
About the Role
Fast Park & Relax is seeking a dependable, customer‑focused Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This position is essential to maintaining efficient traffic flow, maximizing parking capacity, and delivering outstanding service to all customers.
Job Purpose
To effectively coordinate and oversee parking operations in a designated area by directing traffic, monitoring parking activity, assisting guests, enforcing parking regulations, and ensuring a safe, clean, and well‑managed environment.
Key Responsibilities
Direct incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructions
Monitor parking lots to ensure efficient space usage and prevent congestion
Enforce parking rules, including time limits and prohibited parking areas
Respond to customer questions about parking availability, directions, and regulations
Assist customers with parking‑related issues (lost tickets, lockouts, etc.)
Communicate (via radio) regularly with parking team members to ensure smooth operations
Operate parking equipment, including gates, ticket dispensers, and payment systems
Maintain a clean, organized work area and ensure the safety and security of parking facilities
Perform other related duties as assigned
Employee Benefits
Fast Park & Relax offers a strong, competitive benefits package, including:
Medical (PPO or HDHP)
Dental
Vision
Health Savings Account (HSA)
Basic Life / AD&D
Supplemental Life / AD&D
Disability Insurance
Employee Assistance Program (EAP)
401(k) Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay
Ideal Candidate
Energectic, Fun and Technologically smart
Customer‑service oriented
Reliable and able to work with Transportation!
Excellent communicator
Comfortable working indoors/outdoors and on your feet.
Able to multitask in a fast‑moving environment!
Join Our Team!
If you enjoy helping guests, keeping operations running smoothly, and being part of a supportive and dynamic team, we encourage you to apply for our Parking Guest Ambassador position.
QualificationsRequired Education:
- High School Diploma or GED equivalent or an equivalent combination of education and experience.
Required Experience:
- Minimum of one year of experience in customer service or a related field.
- Experience working in a fast-paced environment and managing multiple tasks simultaneously.
Required Skills and Abilities:
- Excellent communication skills (verbal and written).
- Strong interpersonal skills and ability to maintain professionalism with diverse individuals.
- Ability to effectively handle stressful situations and resolve conflicts calmly and efficiently.
- Proficient in basic math and computer skills.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Ability to adapt to changing priorities and meet deadlines.
- Ability to operate two-way radios and other communication equipment.
- Ability to maintain accurate records and documentation.
- Ability to lift and move up to 25 pounds.
- Ability to climb, balance, stoop, kneel, crouch or crawl as needed.
- Ability to understand and follow written and verbal instructions.
- Ability to communicate effectively in English (both written and spoken).
- Ability to pass a background check and drug screening.
