Job Summary:
As a Construction Technician, you will support and assist the Construction department in maintaining, expanding, and upgrading Midco’s regional network. This role involves interpreting network system maps, capturing design data, and performing installations and repairs on aerial and underground networks. Position leveling ranges from Construction Technician to Construction Technician III, based on experience and certifications.
Responsibilities:
- Interpret, read, and utilize network system and regional network maps, plans, and design documentation.
- Capture, store, and modify design data utilizing electronic devices such as GPS, smart phone, and laptops.
- Install, maintain, and repair Midco’s aerial and underground regional network, including work performed at heights, from ladders or aerial devices, and in underground or confined environments.
- Coordinate with utility companies and other entities for house moves and cable relocations, ensuring accurate billing and customer satisfaction.
- Assist in preparing site surveys.
- Locate existing underground cable.
- Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
- Ground service drops and pre-wire new builds.
- Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
- Obtain required certification and safely operate a bucket truck to perform aerial construction and maintenance in compliance with manufacturer load‑capacity specifications, fall‑protection requirements, and Company policies.
- Must be able to perform key functions such as but not limited to, hanging a drop, performing drop cutovers and assisting technicians with an install.
- Mentor new hires as required, providing guidance and support while demonstrating technical proficiency in several areas of the field.
- Demonstrate adherence of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
- Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image.
- Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
- Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
- Maintain reliable and predictable attendance as required by the position.
- Perform other duties as assigned.
Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Required Qualifications:
- High school diploma or equivalent (GED).
- Complete Construction First Time Right (FTR) certification within 60 days of hire and consistently apply principles in all aspects of work.
- Must possess and maintain a valid driver’s license with a clean driving record and meet all applicable Department of Transportation (DOT) requirements for the state(s) in which the team member operates. This may include the ability to obtain and maintain a DOT Medical Card if required by law or company policy. A DUI conviction within the past 5 years will result in disqualification from employment in these positions.
- Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.
Preferred Qualifications:
- Associate’s degree or vocational training in a related field.
- Prior experience in the telecommunications industry.
Note: Team Members will be assigned a level based on the required experience and training. Advancement is sequential and contingent upon successful completion of all requirements at the preceding level, including certifications, competency tests, and time-in-role or equivalent experience where applicable.
Construction Technician
- No previous experience required.
Construction Technician I
- Construction Tech requirements met or equivalent experience.
- FTR 1 Certification and Field Competency 1 Tests.
Construction Technician II
- 2 years in role or equivalent experience.
- FTR 2 Certification and Field Competency 2 Tests.
- Basic Underground, Aerial, and MDU Construction Certifications.
- Coax Splicing Certification.
- Meter Reading, Damages, & Commercial Certification.
Construction Technician III
- 4 years in role or equivalent experience.
- FTR 3 Certification and Field Competency 3 Tests.
- Advanced Underground and Aerial Construction Certifications.
- Utility Pole Analysis & Advanced Meter Reading Certification.
Work Environment:
- The noise level in the work environment is moderate to loud.
- Frequent exposure to outside weather conditions, including heat, cold, wind, rain, snow, and varying seasonal conditions.
- Occasional exposure to moving mechanical parts; high, precarious places; electrical hazards; vibration; and other construction or utility‑related risks associated with aerial and underground telecommunications infrastructure, requiring heightened awareness and adherence to safety protocols.
- Work is performed in a variety of environments including residential neighborhoods, public rights‑of‑way, construction sites, and customer premises.
- May be required to work in excess of 40 hours per week and outside normal business hours, including evenings, weekends, and holidays, as business needs require.
- May be required to travel within the region for business needs, including occasional overnight stays.
Physical Demands:
- Frequently required to reach with hands and arms; stoop, kneel, crouch, balance, and work in awkward or sustained postures.
- Stand and walk for extended periods of time, including on uneven terrain, construction zones, or outdoor surfaces.
- Lift, carry, push, pull, and position tools, equipment, and materials; individual items may occasionally weigh up to 80 lbs and separating handle a 75 lbs ladders. Team lifts may be used as appropriate.
- Handle ladders, drops, cables, reels, and related construction materials requiring moderate to heavy exertion.
- Secure, load, and unload tools, materials, and equipment from vehicles or trailers, involving bending, lifting, and maneuvering bulky items.
- Use hand tools and powered equipment requiring strength, manual dexterity, grip strength, coordination, and repetitive motion.
- Climb poles, ladders, and other structures; work from elevated heights using ladders, bucket trucks, or aerial lifts while wearing required fall‑protection equipment in accordance with training and manufacturer specifications.
- Work in tight, confined, or limited spaces such as trenches, crawlspaces, attics, or handholes as required.
- Team members certified and assigned to operate aerial devices (e.g., bucket trucks) must comply with manufacturer load‑capacity specifications and fall‑protection requirements and follow Company policies and training. Load limits typically range from 300–400 lbs. combined (individual, tools, and equipment), and operators are responsible for knowing and adhering to the maximum rated capacity of the specific equipment.
Mental Demands:
- Complete assigned tasks accurately while maintaining a clean, organized, and safe work environment in accordance with established procedures.
- Recognize issues as they arise and use sound judgment to determine appropriate next steps and solutions.
- Understand and consistently follow safety rules, procedures, and work instructions to reduce risk in various work environments.
- Remain focused and effective while working under changing conditions, varying priorities, or time constraints.
- Communicate effectively with team members and supervisors by listening, exchanging information clearly, and following written and verbal instructions.
Qualifications
As part of the Midco construction team, what you do will matter. Help expand and upgrade our regional fiber network to bring the newest technology to neighborhoods near you. You will be our boots on the ground, preparing communities to get the fastest speeds and the best, most reliable connection.
