We are seeking a Commercial Operations Manager to support our go-to-market (GTM) strategy and ensure our commercial teams are set up for success.
This role sits at the intersection of strategy, analytics, and enablement - combining operational rigor with data-driven execution to drive growth across marketing, sales, and customer success.
The mission of this role is threefold:
- Enable commercial excellence by building scalable systems, processes, and insights.
- Optimize the GTM tech stack to improve productivity and data quality across teams.
- Translate data into actionable insights that drive pipeline growth and efficiency.
This is a hands-on, high-impact role where you’ll manage operations, tooling, and analytics end-to-end, collaborating closely with marketing, sales, and leadership.
Key Responsibilities
GTM Strategy & Alignment
- Partner cross-functionally with Marketing, Business Development, and Sales to activate target accounts and execute our account-based strategy.
- Ensure the GTM team has clear visibility into pipeline, performance, and priorities through recurring insights and dashboards.
- Act as the connective tissue between departments, aligning data, process, and execution.
Systems, Tools & Workflow Optimization
- Administer, maintain, and improve our commercial tech stack (CRM, automation, and analytics tools).
- Identify workflow inefficiencies and implement scalable solutions that drive productivity.
- Evaluate and onboard new technologies that enhance our GTM capabilities.
Data, Analytics & Reporting
- Build and maintain recurring reports that highlight key business metrics and performance trends.
- Translate insights into actionable recommendations for leadership and own follow-up projects to drive measurable results.
- Manage data integrity across systems to ensure reliable reporting and forecasting.
Account Strategy & Targeting
- Develop a strong understanding of the Planhat product, customer base, and market dynamics.
- Use data-driven insights to refine targeting strategies and improve outbound and ABM efficiency.
- Support sales leadership with insights that inform prioritization and strategy.
- Strong analytical and problem-solving skills with high attention to detail.
- Fluency in spreadsheet modelling required; proficiency in Python, Java, and SQL strongly preferred.
- Demonstrated commercial acumen and experience working cross-functionally with sales and marketing.
- Proven ability to translate complex data into insights and actionable strategies.
- Proactive, positive, and ownership-driven mindset - you take projects from idea to impact.
- High energy and work ethic - willing to put in the extra effort to drive outcomes.
Location
This is an office-first role based in Stockholm. Travel to other Planhat offices, primarily L.A. is expected. (Right to work in the US is considered a big plus, internal transfer is a possibility in the future for the right candidate)
