Strong In Family and Culture Team Leader

CQID is experiencing enormous organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.

Purpose of the Position

This role takes responsibility for leading a team to finding family and kin to connect and reunify disconnected children, by executing and continually improving the Strong in Family & Culture Family Finding and Reunification procedures.

Responsibilities and Duties

• Provide leadership to the Strong in Family & Culture (SFC) team in all aspects related to family finding and reunification

• Using a variety of processes and mechanisms, diligently and proactively research, identify, locate and engage additional family, kin and significant others in the

child/young person’s life.

• Develop individualised family finding and reunification plans for approval by the Manager, and implement the plans to achieve timely results

• Maintain excellent family finding (including genograms) and reunification client and family records, and report on progress and outcomes.

• Establish and maintain positive and productive working relationships with colleagues, families and stakeholders

• Contribute to the development of policies, procedures, and standards in relation to practice.

• Provide leadership and support to Strong in Family and Culture team members as appropriate for a Team Leader

• Work always to advance the reputation of CQID and undertake additional relevant duties as required

• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)

• At all times work within CQID’s Workplace Health & Safety Policies and Procedures

• Other responsibilities as directed by the Manager/Executive Officer

To be successful in this role you will need to demonstrate capability in the following areas:

Qualifications and Experience

Essential

• Holds a current C Class Queensland Drivers Licence

• Current Working with Children Check, 'Blue Card'

• Holds or is willing to obtain a First Aid and CPR Certificate

Desirable

• Experience at successful service delivery to Aboriginal and Torres Strait Islander people
• Qualifications or knowledge relating to Child Protection
• Experienced in client engagement and case collaboration
• Ability to work in a culturally safe and competent way
• Excellent ability to communicate effectively and respectfully in varying settings such as with families, children, stakeholders and colleagues; both verbal and written
• Understanding of Human Services Quality Framework and Quality Assurance Processes
• Ability to record information accurately through client management and genogram systems

Skills and Attributes

Essential

• Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]

• Competent in use of Microsoft Office and client management system software

• Physical ability to undertake job responsibilities, including the capacity to travel away from home to achieve family finding and reunification goals

• Ability to communicate effectively; spoken and written

• Outcome orientated, self-starter, motivated and able to self-manage work tasks and achieve results

• Demonstrable capacity to find family and achieve positive outcomes for children and families

• Understanding and knowledge of the child protection system

• Strong advocate for children, young people and families

• Thorough understanding of and ability to practice a strength based and culturally sensitive approach with children/youth, their parents and extended family/kin.

• An awareness of Aboriginal and/or Torres Strait Islander culture and society, the issues relating to Aboriginal children and family welfare and the ability to effectively communicate with Aboriginal families.

• Strong connection to and knowledge of local Indigenous Community

Desirable

• Knowledge of the Child Protection Act 1999