Analyst - Quality Assurance - IN

The Analyst will be performing Quality Assurance review on eDiscovery data processes.

• Responsible for applying and monitoring quality controls across eDiscovery Operations 

• Document, track and report on quality of work performed by Operational teams

• Ensure that standardised procedures and workflows are followed for all activities

• Validate and deliver quality results from multi-cultural and different time zones teams

• Proactive communication of any potential risk points

• Manage timely completion of multiple requests including adjusting and reprioritising work requests according to changing circumstances and needs 

• Report and analyze quality trends

Assists in the development of systematic approaches for assuring high quality services

• B.E./B. Tech./MCA0-1 Years in E Discovery tools (Relativity)
• Previous experience in a Quality Assurance role 
• Thorough understanding of Microsoft Windows and the Microsoft Office Suite of products
• Excellent verbal and written communication skills; Excellent analytical and organizational skills
• Strong interpersonal and communication skills
• Ability to multi-task and work multiple projects in a fast paced & dynamic company environment
• Accountability, ownership and commitment to quality
• An independent worker who will take the initiative to ensure goals are met.
• 24/7 company with rotational shifts

• Time management skills/Proven ability to meet deadlines.

   

   

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