Contractor/Integration Engineer

Overview

We are looking for an Integration Engineer to handle the technical side of customer deployments. This role is the hands-on counterpart to the Delivery Project Manager. You will be responsible for configuring and executing all integrations between the company and the customer’s existing enterprise systems, running end-to-end testing, and ensuring everything works reliably before go-live. When gaps exist in the product’s integration capabilities, you will work with the team to build or extend what’s needed.

Key Responsibilities

• Configure and implement SSO integration (SAML 2.0, OIDC) with the customer’s identity provider to enable secure single sign-on for the client

• Set up Active Directory or LDAP synchronization for automated user provisioning, role mapping, and deprovisioning.

• Integrate client's Productivity module with Microsoft Exchange or Microsoft Graph API for calendar, meeting management, and email-related features.

• Integrate client's HR module with the customer’s HRIS, including SAP SuccessFactors, Oracle Fusion HCM, or equivalent systems, for employee data sync, org structure, leave management, and related workflows.

• Build and execute integration test plans covering data flow validation, error handling, edge cases, and performance under realistic load.

• Run end-to-end testing and support UAT cycles, working directly with the customer’s technical teams to validate functionality and resolve issues.

• Identify product gaps or missing APIs needed for customer integrations, and work with the client's platform engineering team to define requirements and deliver fixes or enhancements.

• Write and maintain integration documentation, including configuration guides, API mapping references, and troubleshooting runbooks.

• Provide technical support during go-live and early production to ensure stability and quick resolution of integration-related issues.

Requirements

• 4+ years of experience as a software engineer, integration engineer, or solutions engineer working with enterprise systems.

• Hands-on experience with identity and access management: SAML 2.0, OIDC, Active Directory, Azure AD, and LDAP.

• Strong working knowledge of Microsoft Graph API, Exchange Web Services (EWS), or Microsoft 365 integration patterns.

• Experience integrating with at least one major HRIS or ERP platform: SAP SuccessFactors, Oracle Fusion HCM, Workday, or equivalent.

• Proficiency in at least one backend language (Python, Java, Node.js, or C#) and comfort working with REST APIs, webhooks, and message queues.

• Strong testing discipline: experience writing integration tests, load tests, and working through UAT with customers.

• Ability to read and understand API documentation quickly and debug integration issues independently.

• Excellent communication skills in English; Arabic is a strong plus.

Nice to Have

• Experience with middleware or integration platforms (MuleSoft, Dell Boomi, Azure Integration Services, or similar).

• Familiarity with AI/ML platforms, agentic workflows, or intelligent automation products.

• Experience working in the Saudi Arabia / GCC market, including familiarity with local enterprise IT environments.

• Knowledge of data privacy and compliance requirements relevant to Saudi Arabia (e.g., PDPL).