As-a-Service E2E Operational Experience Program Manager

As-a-Service E2E Operational Experience Program Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

The role is of a Senior Program Manager who is will be responsible for engaging with internal HPE stakeholders to align on priorities, define improvement opportunities, and drive the execution of transformation initiatives for HPE aaS, primarily across go-to-market processes and tools that underpin how we sell HPE GreenLake (e.g. lead generation, customer business case development, quoting and pricing, contracting, order booking etc.). The role will support new offer introductions.
Proven experience in program / project management is necessary. The position will include working with a broad array of stakeholders across the HPE GreenLake landscape.
Having Change Management Experience is an added advantage.

Summary

• Strategic Business Planning:  Collaborates with stakeholders to drive transformational priorities to ensure that lead to win processes are fast and competitive, aiming to improve Sales KPIs such as win rate. Supports evaluation of business plans to ensure their operational feasibility in alignment with strategic objectives. Collaborates with cross-functional teams to craft short-term business plans supported by data-driven models.
• Implementation Strategy: Develops comprehensive program plan & implementation tactics, encompassing execution plans, resource allocation strategies, follow-up protocols, assessment frameworks, and process accountabilities. Ensures alignment of business activities across stakeholders and establishes business metrics for performance evaluation.
• Project Management Framework: Establishes a structured project management framework, contributing regularly to the development of innovative ideas and methodologies. Addresses complex problems by conducting in-depth evaluations of multiple factors, leading and providing expertise to functional project teams, and contributing to cross-functional initiatives.
• Change Management Collaboration: Partners with Change Managers to devise change strategies and execution plans, encompassing process enhancements, tool launches, and introduction of new capabilities. Manages cross-functional project teams and conducts rigorous, data-driven analyses to diagnose current states and model future outcomes, with a focus on driving improved business performance through capability adoption for HPE GreenLake.
• Problem Solving & Subject Matter Expertise: Applies advanced subject matter expertise to address complex business challenges and is recognized as a trusted authority in the field.
• HPE GreenLake/aaS Process Knowledge: Possesses understanding of the HPE GreenLake e2e process, leveraging this knowledge to inform strategic planning and execution.
• Stakeholder Management: Frequently represents the organization to external/ internal stakeholders  exercising significant independent judgment to determine optimal methods for accomplishing work and achieving objectives.
• Mentorship and Guidance: Offers mentoring and guidance to lower-level employees, leveraging expertise and experience to foster professional development within the team.

Responsibilities:

• Cross-Functional Transformation Projects: Drive cross-functional transformation initiatives by identifying opportunities, crafting innovative solutions, establishing program management frameworks, and overseeing seamless implementation across diverse teams.
• Process Re-engineering: Lead efforts to re-engineer processes, enhancing delivery efficiency, reducing complexity, minimizing waste, and devising transition plans to facilitate smooth adoption by functional teams.
• Organizational Collaboration: Foster a culture of organization-wide collaboration to tackle complex problems and drive collective solutions, promoting cross-functional teamwork and knowledge sharing.
• Stakeholder Engagement: Engage proactively with senior stakeholders to understand their perspectives, gather insights, and ensure alignment with organizational objectives throughout transformation initiatives.
• Change Management and Transformation Readiness Support: Contribute to the development and implementation of change management and training strategies, ensuring seamless integration of new processes and tools across the organization.
• Relationship Cultivation: Cultivate strong relationships with functional units and geographic regions to establish a feedback loop on process improvements, tool enhancements, and areas for operational refinement.
• Communication Facilitation: Provide support for communication efforts related to transformation initiatives, ensuring clarity, transparency, and alignment of messaging across various stakeholders.

Knowledge and Skills:

• Project Management
• Change Management Experience
• Knowledge or willingness to learn new product/offer introduction (NSI/ NOI/NPI)
• Excellent analytical thinking, analysis, and problem solving skills.
• Ability to summarize abstract ideas clearly and translate into terms that can be understood by different user groups/ personas
• Ability to connect the dots
• Ability to independently manage project objectives.
• Extensive knowledge of PowerPoint and other tools used for content/ video development
• Business acumen and technical knowledge
• Very strong verbal and written communication skills, including negotiation, presentation, and influence.
• Superior group facilitation and interviewing skills.
• Excellent project management skills, including project structuring.
• Strong relationship management skills, including partnering and consulting.
• Developed leadership skills, including team-building, conflict resolution, and management.
• Ability to learn and draw on new analytical techniques to develop creative approaches to project objectives.
• Willing to embrace growth mindset, work in ambiguous environment and learn new process areas

Education and Experience Required:

• Typically 6-8+ years work experience.
• 2-5  years post' advanced degree experience in independently managing complex programs / projects
• Advanced university degree (e.g., MBA) or demonstrable equivalent.
• Project Management Certification like PMP (or equivalent) will be an added advantage.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Sales Operations

Job Level:

Master

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.