At Access Bank, we do more than deliver banking services—we build lasting relationships anchored on trust, excellence, and an exceptional customer experience. As a Regional Manager, you will lead from the front, shaping how our customers experience the Bank across multiple branches while driving sustainable business growth.
You will champion a service culture that consistently exceeds expectations, ensuring every customer interaction reflects our commitment to responsiveness, professionalism, and innovation. Beyond performance, this role offers a clear platform for career advancement—providing the scale, visibility, and leadership exposure required to accelerate your growth within a forward-thinking, globally connected institution.
This is an opportunity to influence outcomes, develop high-performing teams, and build a career defined by impact, leadership, and continuous progression.
Functions & Responsibilities
- Identify / establish new customer relationships
- Review call plans of the team
- Identify market opportunities and potential Hubs
- Sell banks products and services to retail customers
- Oversee the process of identifying customer needs and proactively seek to provide products/ services to meet their anticipated needs
- Prepare management reports carry out market research on the retail business
- Training direct reports of banks products and services
- Set / define goals and targets and ensure they are achieved
- Identify and make market presentations to market clusters
- Monitor and evaluate performance of the Team Lead
- Perform other duties as assigned by the Group Head
Requirements
- Excellent customer relationship development/management
- Advance selling skills
- Knowledge and understanding of Nigerian Retail market
- Basic Banking Operations (Domestic & International Operations)
- Products Knowledge
- Environmental / Industry analysis
Supervisory Skills
- Leadership / Supervisory
- Team building / conflict management
- Organization & coordination
- General managerial / administration
Generic Skills
Professional Requirements
- First degree in any Business-related discipline
- A Masters and/or other professional qualification
Minimum Experience
- 8 - 10 years relevant experience. At least 3 - 5 years in management position and marketing units
