Quality Manager - Anchorage, AK

Job Description

 

Plans, coordinates, and directs a complex quality program designed to ensure the quality control and quality assurance of the company's work processes and work products are consistent with established standards.

 

*This is a full time, non-rotational position located at NANA Worley headquarters in Anchorage, AK*

 

 

*This position is eligible for the NANA Worley employee referral program, available only to current NANA Worley employees*

 

 

Responsibilities

• Formulates and maintains quality objectives complementary to company policies and goals. Interprets quality philosophy to key personnel in organization.
• Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
• Develops new approaches to solve problems identified during quality activities.
• Leads organization to certification and recertification in relevant ISO Standards.
• Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken. Prepares and presents technical and program information to the management team.
• Maintains a working knowledge of industry quality codes and standards.
• Plays active role on quality and project management teams within organization. Designs and implements quality programs to key personnel in conjunction with managers.
• Develops and provides training to employees in the area of quality.
• Coordinates preparation activities for customer audits, customer sponsored audits and third party audits.
• Has the responsibility, authority, and organizational freedom, in consultation with the president, to identify and evaluate quality-related problems and to recommend and verify solutions.
• Ensures continual improvement occurs throughout the Company’s processes, systems and content.
• Monitors compliance with client criteria as well as all state and national codes and regulations.   Ensures that all assigned activities and operations comply with applicable regulations and laws.
• Performs quality-engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Integrates the quality assurance program with company global assurance requirements.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Engineering or Business Administration from an accredited college or equivalent combination of education and experience.
• Formal training in Quality Management Systems.
• A minimum of five (5) years’ experience in quality assurance or a directly related role.

Language Skills:

Ability to read, analyze and interpret common scientific and technical journals.  Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to effectively present information to management and client.                                    

Mathematical Skills:

Comprehend and apply principles of calculus, modern algebra and statistical theory.  Ability to work with concepts such as limits, rings, quadratic and differential equations and proofs and theorems.  Ability to apply mathematical operations to work projects.

 Reasoning Ability:

Apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with non-verbal symbols (formulas, scientific equations, graphs, etc.) in the most difficult phases.  Ability to deal with a variety of abstract and concrete variables.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word word processing software; MS Excel software and current versions of AutoCAD design software.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of managers, clients or employees of organization.

 Math Ability:

Ability to calculate figures and amounts such as fractions, proportions, and percentages.  Ability to apply concepts of basic algebra and geometry.

 Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word, word processing software, and MS Excel spreadsheet software.

 Supervisory Responsibilities:

This job has no supervisory responsibilities.

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 Analytical

Synthesizes complex or diverse information;

Collects and researches data;

Uses intuition and experience to complement data;

Designs workflows and procedures.                                

 Design

Generates creative solutions;

Translates concepts and information into images;

Uses feedback to modify designs;

Applies design principles;

Demonstrates attention to detail.

 Problem Solving

Identifies and resolves problems in a timely manner;

Gathers and analyzes information skillfully;

Develops alternative solutions;

Works well in group problem solving situations;

Uses reason even when dealing with emotional topics.

Technical Skills

Assesses own strengths and weaknesses;

Pursues training and development opportunities;

Strives to continuously build knowledge and skills;

Shares expertise with others.

 Interpersonal

Focuses on solving conflict;

Maintains confidentiality;

Listens;

Keeps emotions under control;

Remains open to others' ideas and tries new things.

 Oral Communication

Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification;

Responds well to questions;

Demonstrates group presentation skills;

Participates in meetings.

 Team Work

Balances team and individual responsibilities;

Exhibits objectivity and openness to others' views;

Gives and welcomes feedback;

Contributes to building a positive team spirit;

Puts success of team above own interests;

Able to build moral and group commitments to goals and objectives;

Supports others’ efforts to succeed;

Recognizes accomplishments of other team members.

 Written Communication

Writes clearly and informatively;

Edits work for spelling and grammar;

Varies writing style to meet needs;

Presents numerical data effectively;

Able to read and interpret written information.

 Strategic Thinking

Develops strategies to achieve long-term success.

 Safety and Security

Observes safety and security procedures.

 

Working Conditions and Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit.  The employee is occasionally required to walk; use hands to finger, handle or feel; and talk or hear.  The employee must occasionally lift and/or move up to 25 pounds.