Summary
Sales Executive - Retail Sales is responsible for building strong customer relationships, understanding needs, and offering suitable products and services that drive sales and loyalty.
Tasks
Identify potential customers via referrals and recommendations.
Enter relevant information into CRM for retention/business development.
Sell standard products/services; supervise a team of sales advisors.
Respond to escalations and provide approvals as required.
Record and process custom customer orders.Education
Bachelor's degree in Business, Marketing, or a related field is preferred; strong sales experience is an asset.
Experience
3 to 5 years of experience in a similar role, with proven ability to work independently.
Skill
Customer Relationship Building
Sales Negotiation & Closing
Product Knowledge & Presentation
Pipeline & Opportunity Management
Customer FocusCompetencies
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.
