Location: Oakland,California,United States
Acute Crisis Care and Evaluation for Systemwide Services (ACCESS) Care Coordination Team (ACCT) is a community based approach comprised of two teams an Outreach and Engagement and Case Management to provide short-term mental health, core case managemant and co-occurring SUD Services - of 3 months. The program takes a "do whatever it takes," harm reduction philosophy and a "no-fail" approach to outreach, engagement and service delivery where clients are consistently encouraged to engage in treatment and services. Based our of Towne House, outreach and clinical often work in tandem teams visiting clients and providing case management and therapeutic intervention while our community partner ACCESS finds these individuals places in longer term care, usually FSPs.
BBS license registration is required. Drivers license, vehicle, insurance and a clean driving record are required. This position in 100% in-person.
The Clinical Care Coordinator works in a multi-disciplinary team to provide strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, wellness groups & activities, crisis intervention, end-of-life-planning, and family support. Services are performed in a variety of non traditional settings at various locations in the community.
Schedule for ACCT is Monday - Friday 8am - 4:30pm
BACS clinical care coordinators get 40 hours per week of service hours toward licensure, 1 hour of individual supervision and 2 hours of group supervision per week.
SOCIAL WORKER DUTIES AND RESPONSIBILITIES:
- Development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation, and case management/brokerage for individuals within the Clinical Care Coordinator's caseload as assigned.
- Utilizing Evidence-Based Practice for the designated population/program to assure high-quality results and intended impact.
- Continuously assessing an individual’s risk status including risk-based symptoms, substance use, environment, complex physical conditions, etc, and intervening appropriately.
- Assessing the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
- Continuous outreach and progressive engagement and reporting disengagement to the team immediately. Responsible for working with the outreach team and determining when to disenroll individuals based on program protocols.
- Domain-based assessment, screening referrals, service planning, community planning, and benefits coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever-it-takes approach.
- Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing the required number of regulatory units of service per month (65% of staff’s time must be provided face-to-face or other eligible community-based support).
- Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by the manager.
- Other duties as assigned.
SOCIAL WORKER COMPETENCIES:
- Direct service experience working older adult, forensic/re-entry, TAY or adult through previous employment, internships, and/or lived experience.
- Assesses strengths and needs in the planning, provision, and documenting of individualized services. Links to resources and advocates for clients.
- Works well with others and behaves professionally and ethically while developing professionally.
- Able to work independently and as a member of a therapeutic team.
- Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
- Is effective at balancing the interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to the continuous improvement of services.
- Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.
- Proficiency in Microsoft Applications of Word, Outlook, and systems–based documentation platforms. Documents services effectively and efficiently.
- Deeply connected to and from the community BACS serves and reflective of the BACS community.
SOCIAL WORKER QUALIFICATIONS:
- Master's Social Work (MSW), Masters Marriage Family Therapy (MFT) or Masters Practitioner in Clinical Counseling (MPCC) required
- Registered with the BBS as an Associate ASW/ Licensed LCSW or Associate MFT/ Licensed LMFT
- 2 years of social service experience required
- Bilingual in a threshold language preferred.
- Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage are required. DMV printout required.
- Extensive local travel is required, vehicle reimbursement is provided. Clinical Care Coordinators transport clients in their personal vehicle.
Compensation and Benefits
- Highly competitive compensation. $45/hourly, BBS registered ASW/AMFT and $104,000 annually (exempt) for LMFT/LCSW/LPCC
- +3% wage differential for tested competency in threshold languages for Alameda county (Chinese, Cantonese, Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog)
- Fully paid medical, dental, vision, and life insurance coverage for employees and children.
- 31 days off (PTO/Holiday), increasing with tenure, includes your birthday off.
- 403b
- Significant internal growth opportunities.
- Clinical supervision hours towards licensure
ABOUT BACS
Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.
BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
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