MidFull TimeEN
Location: Charlotte,NC,United States
The Field Sales Trainer (FST) is a dedicated field-based coaching role supporting Renewal by Andersen of Charlotte rapid growth trajectory. You will drive behavioral execution and close rate improvement across the sales team through real-time field coaching, live appointment demonstrations, and deliberate practice in the home improvement sales environment. This is a practitioner-coach role where you model excellence and accelerate representative development through observation and immediate feedback in the field.
• Execute 20+ newly issued appointments per month demonstrating best-in-class window replacement sales process and closing techniques for representatives to observe.
• Conduct 20 ride-alongs per month with assigned representatives, observing their performance and coaching process execution, discovery quality, and objection handling.
• Manage personal PC (Pending Close) and DNS (Did Not Sign) appointments, taking ownership of recovery opportunities while coaching representatives.
• Provide real-time and post-appointment feedback focused on behavioral correction and skill development.
• Collaborate with Sales Manager to identify coaching priorities and track representative progress.
• Document coaching observations and behavioral metrics for management visibility.
• Model sales excellence daily through professional demeanor, product knowledge mastery, and consistent adherence to Renewal by Andersen standards.
• Support Sales Manager by reducing personal coaching burden while elevating team execution standards.
• 3+ years of field sales experience in home improvement, window replacement, or similar consultative sales.
• Proven top 25% performance record as a sales representative.
• Track record of coaching or mentoring others.
• Strong communication skills with ability to deliver feedback that drives behavior change.
• Ability to operate entirely in the field, matching representative schedules.
• Proficiency with sales CRM systems.
• 5+ years of total sales experience.
• Reliable transportation.
• Physical ability to lift and transport window/door samples up to 70 lbs.
• Bachelor’s degree preferred.
· Compensation: Includes a base salary plus commission plan (discussed in the interview).
· Benefits: Medical, dental, vision, 401(k) with match, paid time off, development stipends.
· Career Path: A clear runway to multi-unit leadership or senior executive roles as we scale.
· Resources: A powerhouse marketing engine, proprietary sales technology, and the proven operational foundation of a leading national brand.
THE RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has 10 company-owned locations and over 50 independently owned “affiliates” across the United States.
S&L Windows is a Renewal by Andersen affiliate that operates in three markets: Charlotte, NC; Columbia, SC; and Greenville/Asheville/Spartanburg. S&L Windows prides itself on being an experienced, reliable partner for its customers by offering superior products and operating with a Green Diamond service mindset. As a family-owned and operated business, S&L Windows is an active member of the community and routinely engages in charitable work through more than a dozen nonprofit organizations.
Renewal by Andersen and S&L Windows are proud equal-opportunity employers. We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Renewal by Andersen is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members.
NON-DISCRIMINATION – Renewal by Andersen of the Carolinas is an Equal Opportunity Employer. This position shall be filled on the basis of qualification and ability to perform the essential functions of the job and without regard to race, religion, color, sex, age or national origin.
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