Job Summary
The Project Manager is responsible for all phases of client implementations including scope definition, planning & scheduling, budgets, communications, resources, and execution of the plan. The Project Manager will perform Business Analysis in this role. The Project Manager will work closely with both the client and Access team members to ensure a successful project implementation.
Primary Functions:
- Develop and manage detailed project plans and risk management strategies
- Manage multiple projects of varying sizes, scope and entailing multiple change management issues
- Up to 30% of role will include Business Analysis; the Project Manager will also oversee, influence, and provide direction to other team members performing Business Analysis
- Facilitate, internally and externally, all implementation services including Data Conversion, Application Configuration, Report Writing, Quality Control, Installation, Development, Integration and Training
- Set and achieve project objectives while ensuring a high degree of client satisfaction
- Provide weekly status reports to the client and statistical/analytical reports to senior management to monitor project progress and risks
- Manage project expenditures including budgeting, billing, and forecasting.
- Contribute to the continuous improvement of project management processes and practices
- Prepare all project management related documentation for annual audits
- Assist with sales proposals and business development activities
Secondary Functions
- Duties, responsibilities and activities may change at the direction of leadership
- Able to travel to client locations when needed
Education and Years of Experience:
- Degree in Computer Science or relevant discipline
- 3 years of relevant experience as a client-facing project manager for enterprise software implementations
- Equivalent combination of training and experience will be considered
Knowledge, Skills and Abilities
- Sound knowledge of project management methodology and tools used for software implementation services
- Knowledge of the full software development lifecycle
- Excellent documentation skills, including expertise with a Project Management Tool
- Excellent leadership skills with a take-charge, can-do approach
- Good understanding of relevant organizational change management issues
- Ability to effectively set and manage expectations and influence discussions
- Ability to execute on decisions using sound decision-making skills and judgment abilities
- Superior interpersonal, communication, and time management skills
Physical requirements (lifting, etc.):
- Standard office environment
- Ability to work flexible work hours to meet operational demands
- Local, national and/or international business travel is required
