Business Analysis and Facilitation Subject Matter Expert (SME)

Job Title
Business Analysis and Facilitation Subject Matter Expert (SME)

Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.

Locations
Camp Springs, MD

Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.

Job Description
IDS is seeking an experienced Business Analysis and Facilitation Subject Matter Expert (SME) to provide senior-level leadership and expertise supporting federal programs with a focus on immigration systems and processes. This role supports major initiatives involving process optimization, system integration, and requirements management across complex stakeholder environments. The SME will serve as a trusted advisor to government clients, facilitating collaboration between technical teams, functional users, and senior leadership to ensure solutions align with mission objectives. The position involves both strategic planning and hands-on execution and may include oversight of project staff, schedules, and deliverables.

Key Duties
• Provide technical and management leadership for major tasks or assignments supporting federal immigration-related programs
• Lead requirements elicitation, analysis, validation, and documentation activities across cross-functional teams
• Facilitate workshops, stakeholder meetings, and working sessions to drive consensus and decision-making
• Develop and optimize business processes, workflows, and operational models to improve efficiency and compliance
• Translate complex technical concepts, system behavior, and policy requirements into actionable business solutions
• Support Agile delivery efforts including backlog refinement, sprint planning, testing support, and deployment readiness
• Advise on system integration efforts involving identity management and immigration status verification systems
• Engage directly with senior government stakeholders, providing recommendations that may impact overall program implementation
• Contribute to project planning, financial oversight, and resource management activities as required
• Mentor and guide junior analysts or team members to ensure quality and consistency of work products

Requirements
• Bachelor’s degree in Business, Information Systems, or a related field
• Minimum of 8 years of experience as a business analyst or subject matter expert
• At least 5 years of experience supporting federal programs focused on process improvement, requirements analysis, and system integration
• Five years of experience with immigration policy and familiarity with agencies and offices within the immigration ecosystem
• Experience working with DHS systems related to identity management and immigration status verification
• Strong understanding of Agile methodologies, system testing, and deployment lifecycles
• Exceptional communication, facilitation, and stakeholder engagement skills
• Certified Business Analysis Professional (CBAP), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification preferred

Compensation
• Salary Range: $125,660 – $152,260 annually
• Benefits

Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds, but may vary depending on the position. Regular and predictable attendance is essential.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law.

If you are unable to apply through the portal and need to speak to someone about necessary accommodations to apply, please email accommodation@idsinternational.com and we will follow up with you. Do not submit resumes and applications through this email.