In this leadership role, the PMO Head will be responsible for establishing and managing enterprise-wide project governance, ensuring successful execution of complex, multi-vendor, cross-functional initiatives aligned with strategic business objectives and regulatory requirements.
The role requires strong command over PMO frameworks (PMP, PRINCE2, Agile, and hybrid delivery models) and proven experience in managing large banking transformation programs in regulated environments.
Responsibilities:
- Oversee end-to-end delivery of cross-functional, multi-vendor programs spanning technology, compliance, risk, and business transformation initiatives.
- Define and enforce project governance models, including stage gates, steering committees, escalation paths, and decision-making frameworks.
- Ensure effective execution of PMP, PRINCE2, Agile, and hybrid methodologies, tailoring frameworks to suit project complexity and regulatory requirements.
- Chair and coordinate Steering Committees, ensuring timely decision-making, risk escalation, and executive visibility of program health.
- Drive robust reporting mechanisms, ensuring timely, accurate, and transparent communication of project status, risks, dependencies, and financials to senior leadership.
- Manage and coordinate multiple internal stakeholders (Technology, Product, Operations, Risk, Compliance, Finance) as well as external vendors and implementation partners.
- Oversee vendor performance management, ensuring delivery accountability, SLA adherence, and contract compliance across partners.
- Proactively identify, track, and mitigate risks and issues across the portfolio to ensure on-time and within-scope delivery.
- Drive standardization of project management tools, templates, dashboards, and reporting mechanisms (e.g., Jira, MS Project, or equivalent PM tools).
- Ensure alignment of all initiatives with enterprise architecture, cybersecurity, compliance, and operational resilience requirements.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or a related field.
- 10–15+ years of experience in project/program management, with at least 5+ years in a senior PMO leadership role.
- Strong experience in banking or financial services, particularly in large-scale transformation programs.
- Deep expertise in PMO methodologies including PMP, PRINCE2, Agile (Scrum/Kanban), and hybrid delivery models.
- Proven track record of managing multi-vendor, enterprise-scale programs with cross-functional complexity.
- Strong experience in establishing governance frameworks, steering committees, and portfolio reporting structures.
- Familiarity with banking domains such as compliance, risk, digital banking, core banking transformation, and regulatory reporting systems.
- Hands-on experience with project management and portfolio tools (Jira, MS Project, ServiceNow PPM, or similar).
- Strong leadership, stakeholder management, negotiation, and executive communication skills.
- Demonstrated ability to operate effectively in regulated environments with strict governance and audit requirements.
- Certifications such as PMP, PRINCE2 Practitioner, PMI-ACP, or Agile certifications are highly preferred.
