Full-time permanent (37h) Rental Sales Agent in rental car business

Since 1946, Avis Budget Group has established itself as a leader in mobility solutions in more than 160 countries. Joining Avis Budget Group means becoming part of an international organization that has always managed to innovate, grow, and earn the trust of its customers — thanks to the passion of its employees! At Avis, we hire you for your temperament and personality. We train you for our roles and help you develop new skills. Our motto: “DRIVEN TO BE THE BEST RENTAL COMPANY IN THE WORLD TOGETHER.”

In this context, we are looking for a full-time permanent Rental Sales Agent (37 hours per week) in the car rental sector. The position is based in Zaventem AIRPORT and requires availability to work some weekends and nights (shift schedule).

Your responsibilities include:

• Managing front-desk operations: preparing quotes, processing reservations, creating rental agreements, and explaining the rental terms and conditions.

• Ensuring customer satisfaction: highlighting the agency’s services while meeting customers’ needs (upselling).

• Providing customer service: welcoming clients, explaining and processing billing for any damages and/or additional charges at the end of the rental.

• Checking the condition of vehicles upon return (bodywork, interior, missing accessories, etc.) and identifying necessary repairs.

• Performing routine maintenance and cleaning (both interior and exterior) of vehicles.

• Transferring vehicles between return and pick-up areas.

To succeed in this role, you should:

• Have strong communication skills and a customer-focused attitude, both with business and leisure clients (B2B & B2C), to ensure a high-quality customer experience.

• Be able to develop and deliver an effective sales pitch.

• Have prior experience in customer service, ideally in car rental, retail, or hospitality.

• Be comfortable using digital tools.

• Hold a valid manual Category B driver’s license in Belgium.

• Have a good command of Dutch.

• Bring energy and a positive attitude to share with colleagues and customers.

We are offering :

•  A gross monthly salary between € 2.285,74 à 2.335,25, depending on experience

• Monthly bonuses up to €500

• Car rental discounts for you and your family

• Meal vouchers & Eco vouchers

• Transport allowance

• Group insurance

• 13th month salary

• Numerous benefits and discounts with our partners (including Disney, etc.)

Would you like to build your career within an international group that promotes inclusion, diversity, and internal mobility? JOIN US!

#driventobethebest

Zaventem

Flemish Brabant

Belgium