Job DetailsJob Location: Elkhorn, WI 53121Position Type: Part TimeJob Shift: AnyJob Description
As a part of the Hansen’s IGA Market team, the Wine & Spirits Associate will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The Wine & Spirits Associate is responsible for rotating, stocking and facing the Wine & Spirits Department; ensuring each product is of high quality and priced accurately. The Wine & Spirits Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, interacting with vendors and participating in passive and active demonstrations as needed
Duties & Responsibilities
Serve customers in the Wine & Spirits Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Assist customers in selecting products, answering questions and offering suggestions as needed
Assist customers in discovering Hansen’s IGA Market extensive wine & spirits offerings through active sampling and educational programs
Stock, rotate and face the Wine & Spirits Department aisles
Maintain and work back stock items and coolers
Participate in active and passive Wine & Spirits demonstrations
Interacting with vendors as needed
Create innovative display cases based on the sales for the week (directed by manager)
Utilize u-boats, flat carts and other equipment to properly transport product
Assist with unloading deliveries and gathering items to be stocked
Assist with the training and mentoring of new associates in the Wine & Spirits Department
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other Wine & Spirits Department duties as needed
QualificationsRequired Qualifications
Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
Eagerness to interact with customers
Excellent attention to detail
Excellent time management, prioritization and organization skills
Ability to work at a fast paced and efficient manner
Strong sense of team – ability to anticipate the needs of the team
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds
