Apply for Nordic Business Forum 2026 Customer Service Team

Are you driven to learn, challenge yourself, and be part of something truly extraordinary? Are you willing to go over and above the ordinary to provide the world's best customer experience to our 8 500 event attendees?

We are now recruiting experienced team members from previous Nordic Business Forum events to the Nordic Business Forum 2026 customer service team! 

The event takes place on September 16-17, 2026 in Helsinki, and it's your chance to help deliver a world-class customer experience for 8 500 attendees from around the world.

🎥 Get a glimpse of the experience! Watch our recent NBF 2025 student aftermovie.


🎓 See course info:

• Haaga-Helia course description
• 3AMK course description for Laurea & Metropolia
  

Our customer service team will work as one united team to run the following customer service functions at the 2-day event:
Check-in, Cloakroom, First Class Hosting, Guidance, Info Desks, Networking Area, Seminar Hall, Speaker Hosting and Special Services

Each function plays an equally critical role in providing a smooth, energizing experience to our event attendees. Team Leaders will allocate team members to these functions after the interviews.

📅 Important Dates & Commitments

To be eligible, you must:

• Be a current student at Haaga-Helia, Laurea, or Metropolia in autumn 2026
• Be available in person on all the following dates:
  

Thu, Sep 3 | NBF Training 1 (2–6 pm @ Haaga-Helia Pasila)
Tue, Sep 8 | NBF Training 2 (2–6 pm @ Haaga-Helia Pasila)
Fri, Sep 11 | NBF Training 3 (12–4 pm @ Haaga-Helia Pasila)
Mon-Tue, Sep 14-15 | Event setup (4–8 hours/day @ Helsinki Expo & Convention Centre)
Wed-Thu, Sep 16-17 | Event days (12 hours/day @ Helsinki Expo & Convention Centre)
Fri, Oct 23 | Feedback session (1–3 pm @ Haaga-Helia Pasila)


Course enrollment (via Haaga-Helia or 3AMK) will only happen after you've been selected through our recruitment process. To receive the credits, you must submit your course report by the deadline. Late submissions will not be accepted.

Requirements

We’re looking for students who:

• Are flexible, proactive, and passionate about excellent customer service
• Have a positive mindset and love taking on new challenges
• Work well in teams and communicate fluently in English
• Are ready to represent NBF in a professional outfit: black suit, white shirt/blouse, and businesslike shoes (additional accessories will be provided by NBF). If you don’t own or have access to the full outfit, we will provide help with the missing pieces.
• Have WhatsApp on a smartphone for event communications

Benefits

• Professional training tailored to your role
• Real-world experience at a high-profile international event
• 3 ECTS credits toward your degree
• A work certificate
• Access to watch the livestream from the event (3 months post-event streaming)
• Compensation for event week work (€9.58/hour) + free meals and snacks during event days
• Great networking among fellow students and NBF colleagues

📥 Apply Now!

Deadline for spring applicants: Monday, May 4, 2026.

The sooner you apply, the quicker we can invite you to the interviews. 

• Individual interviews in spring will be held in person in Pasila May 6-7, 2026.
• First selections will be done in May, and the final selections in the end of August.
• Application will reopen in August
• Important: Check your spam folder for the Doodle interview invite!
  
  

📩 Questions?
Email: studentoperations@nbforum.com
More info: nbforum.com/nbf2026