Lead Product Designer

About the Role:

We are looking for a creative and hands-on Senior Product Designer that is skilled in their craft. You will work on K Health’s patient and provider-facing mobile and web apps, helping to redesign and transform the overall healthcare experience. You will also create compelling visual experiences across growth and brand touchpoints. The ideal candidate is unrelentingly curious, with an ability to transform data, requirements, and research into actionable flows and designs.

What you will do: 

• Work closely with the Product team to design new products and features and to improve existing ones
• Develop, communicate and test your design ideas using wireframes, flows, mockups, and prototypes
• Partner with product managers, engineers, and end users to work on designs in all phases of the product life cycle, from broad concepts to pixel-perfect details
• Use your experience and intuition to elevate the user experience, improve conversion at every stage of the flow, and formalize our design system
• Give and solicit feedback from stakeholders, continuously raising our bar for quality, execution, and product design
• Ensure the company's brand is accurately and consistently reflected in every design deliverable
• Collaborate with others to effectively communicate with confidence design ideas and rationale to cross-functional stakeholders
• Work closely with the product and engineering teams and other stakeholders to ensure proper implementation and quality
• Design marketing assets and experiences across web, mobile, and campaign surfaces, including landing pages, growth experiments, and brand storytelling
• Partner with Marketing, Growth, and Brand teams to translate strategy into high-impact visual communication
• Experience designing for marketing or growth surfaces (e.g., landing pages, campaigns, acquisition funnels) is a plus

What we are looking for: 

• 5+ years of full-time professional experience designing and shipping high-quality mobile and web software products, ideally for consumer-facing companies
• An online portfolio that showcases your good eye, flexible style, systematic approach to design, and deep understanding of user cognition and motivation
• A proactive approach to usability, accessibility, and efficiency on mobile, web, and responsive web
• Ability to articulate and explain your design rationale to key stakeholders—you can communicate the 'why' and lead discussions around your process, explorations, and conclusions
• Experience delivering guesswork free designs and specs to developers
• Comfortable with fast moving targets, uncertainty, and ambiguity
• Up-to-date knowledge of best practices, developments, and trends in web and native mobile design
• Experience working with Figma components, libraries, auto-layouts, and functional prototypes
• The desire to internalize customer experiences and improve those experiences through meaningful design
• A collaborative team player with a constant drive to learn and improve as a designer.

Bonus:

• Startup experience is a plus
• Bonus points if you can create quality animations and icons
• Marketing Design experience is a plus

Benefits & Perks:  #LI-Hybrid

• Monthly social committees for company events
• 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
• Stock options for every full-time employee 
• Paid parental leave
• 401k benefit
• Commuter Benefits 
• Competitive health, dental, and vision insurance options 

Compensation:$150,000—$185,000 USD

Who We Are: 

Behind every leading health system is K Health’s AI-powered virtual care engine. 

Esteemed health systems like Mayo Clinic, Cedars-Sinai, Mass General Brigham, Hackensack Meridian Health, and Hartford Healthcare partner with K Health to build and run modern primary virtual care clinics on their behalf. 

Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.  

We’re founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.