SeniorFull TimeEN
JOB FOCUS
To lead Global Customs Operations focused on implementing and maintaining Special Customs Procedures and Trusted Partner Programs (such as AEO and Trust & Check). This responsibility includes; providing conceptual and practical leadership and motivation to direct reports, successfully identifying opportunities for, obtaining licenses to operate and managing day-to-day implementation of Special Customs Procedures globally in the Global Logistics network. This is done through managing human and capital resources in the most efficient and effective manner, maintaining positive and cooperative relationships with key stakeholders. Regular presence in Manufacturing Sites may be required as part of stakeholder management.
JOB SUMMARY - MAIN AREA’S OF RESPONSIBILITY / ACCOUNTABILITIES
1. People Management
Motivate and lead a team in the execution of operation objectives
Actively develop strong strong and positive relationships with counterparts and key stakeholders
Assure the appropriate development and training of all (in)direct reports
Model and promote an attitude that embraces and navigates change, and seek opportunities to use change as means to increase performance capabilities
Model and promote Pfizer values, codes of conduct, vision and missions
Encourage an atmosphere of 100% stakeholder satisfaction, where expectations are understood and managed to the expectations of the stakeholders
Establish an overall talent development and succession plan for the operations
Provide assistance and expertise to the team for adequate decision-making
2. Relation with Customs Authorities and dedicated brokers
Responsible for maintaining a favorable image of the company vis-à-vis customs authorities by establishing and maintaining an effective working relationship between the regional customs operations and national customs officials
Maintain regular contacts with national customs authorities to ensure that current customs authorizations are timely reviewed or adjusted in line with the business evolution
3. Supervision Activities
Control, plan and supervise the daily customs operations related to Customs Special Procedures, executed by regional or local colleagues or outsourced partners
Ensure import and export instructions are timely provided to dedicated brokers (preferably via EDI)
Assist colleagues in resolving day-to-day technical issues
Problem solving intervention for complex customs topics
Follow-up of new customs regulations/programs and ensure that new regulations are implemented
Ensure that customs formalities are accomplished in full compliance with national regulations
Ensure that current customs authorizations are timely reviewed or adjusted in line with the business evolution
4. Compliance
Oversee and manage litigations and align global approach with peers
Act as Trade Compliance specialist
Ensure implementation and execution of adequate controls on the processes managed
Strive for obtaining Trusted Partner status towards Customs Authorities and ensure maintenance of existing Trusted Partner certifications
Manage operational relationship with regional dedicated broker teams
Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …)
5. Project Support & Continuous Improvement
Drive continuous improvement in operations based on internal controls and litige findings
Benchmark operations across the globe
Identify and drive duty saving and compliance enhancement projects
Actively participate in initiatives for GL Customs & Compliance scope extension
Support of and participation in projects relevant to the team
Seeking permanent improvement of work methods, by adhere IMEX, OPEX and Zero Defect methodology
KEY PERFORMANCE INDICATORS (KPI)
Staff well trained and skilled (Training Records)
Workload well balanced in all areas
Staff is managed within the context of Pfizer Vision & Mission, codes of conduct and value
Compliance with Customs Regulations
Compliance with GxP requirements
Correct and timely taxes payments to legal authorities
No remarks as a result of customs audits
Willingness to create appropriate climate for open communication and team spirit
Personal contribution to a better working environment
Works according to relevant SOPs and WIs
Completes all required training in due time
QUALIFICATIONS
University Degree in Logistics or equivalent
At least 10 years experience in Customs Legislation
Fluent in English and Dutch (mandatory), very good knowledge other languages in the region are a benefit (verbal and written).
Good knowledge of SAP GTS.
Knowledge of Excel, Word, Powerpoint, …)
COMPETENCIES – PERSONAL CAPABILITIES
Experienced negotiator
Stress resistant and ability to perform under pressure
People management skills
Highly pro-active and strong problem solving skills
Seeks and strives for permanent improvement
Pfizer discovers, develops, manufactures and distributes medicines and vaccines. Pfizer wants to contribute to better health and wellness for everyone, at every stage of life. Pfizer works with the government and other health partners to provide quality and accessible healthcare. The patient is central to this story.
Pfizer has four offices in Belgium with which it supports its Belgian and international activities: 1) Anderlecht, where the Pfizer Clinical Research Unit is located. This is a fully equipped phase 1 research center. With that of New Haven (US), it is one of two Phase 1 Pfizer research centers in the world, 2) Elsene, the Belgian headquarters, 3) Puurs, Pfizer's production and packaging site, and 4) Zaventem, the international Pfizer's Logistics Center.
More information can be found at www.pfizer.com, www.pfizer.be and on Facebook and Twitter.
Pfizer's aim is to provide equality of opportunity in the recruitment process by avoiding any bias or potential discrimination on any grounds including (but not limited to): sex, age, race, religion or belief, sexual orientation or disability. At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets. We will achieve this through fostering and sustaining an environment in which every colleague feels valued and supported.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Logistics & Supply Chain Mgmt
