£32,000 – £34,000ExecutiveFull Time
The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to pursue their dream career. We deliver a suite of employability focused programmes which offer young people enriching professional experience in their chosen industry, and the work of our Programmes Officer is essential to this mission.
The Programmes Officer will play an integral part in the Employability team to help deliver on these initiatives and the long-term aims of the organisation. This role will primarily support the delivery of Pathways Online and Access Apprenticeships (delivered both online and in person), currently covering the Law, Banking & Finance and Engineering sectors. The officer will support programmes in 2 of the 3 sectors highlighted.
This role will sit within the Employability team, which is a subdivision of the Programmes team, led by the Head of Employability. The role will be line managed by the Employability Programmes Manager.
Onboarding of new cohorts of students for our Pathways Online and Access Apprenticeships Programmes
Delivering both online and in-person events for students across the programmes. Duties include presenting activities, organising logistics, providing technical support, and encouraging student engagement
Be the main point of contact for students on the programme. Including leading on student comms (newsletter and info packs), responding to student enquiries and building relationships with beneficiaries to ensure that we are provide tailored and impactful support.
Using student data to monitor engagement and develop strategies to enhance engagement and participation
Maintaining and updating the Trust's CRM system (Salesforce) to ensure accurate beneficiary details and activity records.
Arranging and booking of student travel for in person events and work experience placements
Use our online platform (Sutton Trust Online) to drive student engagement through creating and updating content
Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data
Providing administrative support to the Sutton Trust team as required across our suite of employability programmes
Responding to student facing inboxes and the Sutton Trust Helpdesk and phoneline to support with enquiries across the programmes team
Actively working to foster a positive safeguarding culture within all aspects of work
Other duties as necessary from time to time.
There is also future potential for the role to expand, encompassing additional programmes and industries as the Trust continues to grow
We welcome applications from individuals who have experience in:
Programme organisation and delivery, including planning, administration and logistics
Delivering engaging events for young people, ideally including presentation or facilitation skills
Providing guidance and support to beneficiaries on an ongoing basis
Writing impactful copy for communications such as newsletters and/or digital content
Managing data with CRM systems (e.g. Salesforce);
Analysing engagement data to generate insights and improve programming
Programme monitoring and evaluation, reporting, and administration;
Working within or an understanding of the not for profit sector and/or the higher education sectors;
We are also looking for an individual who:
Is confident in delivering both online and in person activities
Has strong organisational skills and the ability to prioritise tasks
Can build and maintain relationships with diverse stakeholder groups
Has excellent interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
Is eligible to work in the UK (see here for information about right to work)
Contract: Full-time, Permanent
Salary: £32,000-£34,000
Working location: Minimum of 2 office days per week
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
DBS check may be required
Scroll down to find out about our staff benefits!
Please note that your application should be submitted in one go - you can view the questions by clicking on the link if you would like to prepare in advance.
Applications should reach us by 23:59, Monday 4th May, with first round interviews held over Zoom on Wednesday, 13th May, and second round interviews held at our London offices on Wednesday, 20th May.
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
