Renewal & Tenant Relations Executive - Real Estate

Who we are 

Founded in 1978, Al Marwan Group is a diversified organization serving the construction, heavy machinery, Oil & Gas, real estate, developments and Hospitality sectors across the GCC. The Group operates through multiple business units and subsidiaries, delivering integrated solutions supported by strong operational expertise and a well-established regional presence.

Job Summary

Managing tenant contract renewals.
Ensuring timely renewals and maximizing the retention.
Negotiation & Data tracking.

Key Responsibilities

The key duties and responsibilities of the Renewal & Tenant Relations Executive include, but are not limited to:

Contract Renewals
• Send renewal notices to tenants
• Follow up on renewals via phone, WhatsApp, and formal letters
• Handle renewal negotiations
• Prepare and print contracts (via Yardi and offline)

Contract Terminations
• Conduct termination negotiations
• Process contract terminations
• Manage NOCs and coordinate move-out procedures

Tenant Relations
• Address tenant concerns and resolve issues
• Coordinate with maintenance teams and ensure timely follow-ups

Administrative & System Tasks
Perform Yardi data entry and workflow management

• Renewals

• Terminations

• RentCafe updates

Required Skills & Qualifications
• Strong communication skills
• Excellent follow-up and organizational abilities
• Proficiency in CRM systems and property management software (Yardi)
• Fluent in English
• Native Arabic speaker