MidFull TimeEN
About Us
At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.
We’re a passionate, goal-driven team with the mission of providing a 5-star service whilst providing the most cost-effective solution to high quality plant based medicine in Australia. We don’t want to be the everyday medical clinic, instead bringing relatability and friendliness mixed with a level of professionalism to simplify the process for our patients.
This original vision remains a key foundation of our clinic today. We carry this inspiration into everything we do at easykind, ensuring that our focus remains firmly on our patients and their care.
Our clinical team, composed of AHPRA-registered doctors and nurse practitioners, provides expert, professional care during every consultation. Before and after appointments, our patient support centre is on hand to answer questions and guide patients, ensuring they feel fully supported throughout their alternative healthcare journey with us.
Position Overview
We’re currently looking for passionate and dedicated Registered Nurses to join our Patient Onboarding team! This role involves behind-the-scenes administrative support for patients throughout their medicinal cannabis journey. It is perfect for those who have a knack for empathy, excellent communication, strong admin and tech skills, and the ability to solve problems efficiently.
This is a full-time position located in Richmond, with flexibility to move to a hybrid working arrangement after successfully completing probation and meeting performance expectations.
Key Responsibilites
Conduct My Health Record screening and clinical reviews to support safe prescribing decisions
Identify ineligible patients and manage discharge processes with clear, empathetic communication
Review flagged medications and Letters of Confirmation, applying clinical reasoning and escalating where needed
Maintain accurate patient records and complete associated administrative tasks
Work efficiently across high-volume case reviews and data
Collaborate with internal teams and contribute to process improvements
Support patient onboarding and initial screening calls as the function expands
What We're Looking For
1-2 years post-graduate nurse program clinical experience (Bachelor-qualified nurse)
Experience in patient-facing or support roles
Strong clinical reasoning and decision-making skills
Excellent communication and problem-solving ability
High level of tech literacy and self-sufficiency
Ability to handle sensitive information confidentially
Empathy, patience, and professionalism in patient interactions
What We Offer
Work at the forefront of a rapidly growing healthcare industry.
Join a collaborative team that genuinely supports each other.
Competitive remuneration and benefits.
Join a company nominated for LinkedIn's Top Startups 2025.
