Talent & Engagement Partner
St. Louis, MO (Hybrid-Eligible) | Full-Time | Reports to: VP of Human Resources
SumnerOne is hiring a Talent & Engagement Partner to modernize how we attract, engage, and retain the people who drive our business forward. This is not a traditional recruiting role. It sits at the intersection of talent acquisition, employer brand, culture activation, and employee experience — and it requires someone who can operate at the strategic level while staying deeply hands-on in execution.
You'll partner with HR, Marketing, and business leaders to build the systems, relationships, and experiences that make SumnerOne a place people choose — and stay.
WHAT YOU'LL DO
Talent Acquisition
- Manage full-cycle recruiting for assigned roles with a focus on efficiency and quality of hire
- Leverage AI-enabled tools to streamline sourcing, screening, and scheduling without sacrificing candidate experience
- Build proactive talent pipelines for critical and recurring roles — don't wait for the req to open
- Partner with hiring managers on structured, consistent interview processes that reduce bias and improve decisions
- Deliver a high-quality candidate experience from first touch through offer and onboarding transition
Talent Experience & Employer Brand
- Own the candidate journey end-to-end and continuously improve it based on feedback and data
- Partner with Marketing to strengthen SumnerOne's employer brand presence across platforms
- Develop content and messaging that authentically reflects our culture, values, and Hear to Serve philosophy
- Implement candidate feedback loops to capture experience data and act on it
Culture & Engagement Activation
- Lead and support Culture Committee initiatives that move the needle on engagement
- Translate engagement survey insights into tangible action — close the loop visibly
- Support recognition programs and employee experience touchpoints tied to measurable outcomes
- Partner with HR and leadership to reinforce a consistent, connected employee experience across locations
Training & Development
- Support development and delivery of training related to hiring, onboarding, and manager effectiveness
- Identify gaps in early-tenure experience and recommend scalable, repeatable solutions
- Contribute to continuous improvement of onboarding programs with a focus on 90-day retention and time-to-productivity
- Partner with HR to reinforce performance management and employee development practices
Workforce Insights & Continuous Improvement
- Track and report on key recruiting and engagement metrics — time-to-fill, quality of hire, candidate experience scores, retention
- Identify trends in talent market data and bring proactive recommendations to leadership
- Continuously evaluate tools, processes, and practices to improve efficiency and outcomes
WHAT YOU BRING
- 3 to 6 years of experience in talent acquisition, HR, or a related people-focused role
- Hands-on experience with recruiting technology required; AI-enabled sourcing or screening tools highly preferred
- Strong interpersonal and influencing skills — you work well across functions and levels
- Ability to balance strategic thinking with practical, day-to-day execution
- Experience supporting culture, engagement, or employee experience initiatives preferred
- Comfortable working in a fast-paced, multi-location environment where priorities shift
- Strong written and verbal communication — you can tell a compelling story about who we are and why someone should join us
HOW WE'LL MEASURE SUCCESS
- Reduction in time-to-fill for key roles
- Improvement in hiring manager satisfaction scores
- Increased 90-day new hire retention
- Positive candidate experience feedback
- Adoption of structured hiring practices across the manager population
- Measurable contribution to engagement trends through culture initiatives
- Improvement in onboarding effectiveness and early-tenure productivity
WHY SUMNERONE
At SumnerOne, we believe our best solutions start with listening. We call this Hear to Serve — and it applies as much to how we treat each other as it does to how we serve our customers. This role exists because we're serious about that commitment. You won't be building culture initiatives in a vacuum — you'll have leadership support, cross-functional partnerships, and a team that genuinely believes people are the strategy.
- Work-Life Balance: Family-owned and family-first — with hybrid flexibility and a schedule that respects your life outside of work
- Benefits from Day One: Medical, dental, vision, life, and disability coverage
- Paid Time Off: Paid vacation, holidays, and sick time
- Financial Future: 401(k) and profit-sharing opportunities
- Room to Grow: This role has a direct line of sight to broader HR and People leadership — we invest in the people who invest in us
- A Culture That Listens: Through our Hear to Serve initiative, we gather feedback, close the loop, and continuously improve — because a great workplace doesn't happen by accident
REQUIREMENTS
- Must be authorized to work in the U.S. and pass a pre-employment background check
- Fluency in spoken and written English required
- Ability to travel occasionally to regional SumnerOne locations as needed
About SumnerOne
SumnerOne is one of the premier office technology dealers in the Midwest, with locations across Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We are a family of respected companies united by one goal: to exceed our customers' expectations through best-in-class print, IT, and document technology solutions. Our continued growth is driven by the people behind it.
SumnerOne is proud to be an Equal Opportunity Employer.
