Full TimeENNorth America
The Field Technician position is a key role and an integral part of the foundation of our relationship with our guests, owners, and members. Your quality of service, friendly demeanor, attention to detail and professionalism embodies the spirit of enriching lives. You enjoy a fast paced, sometimes hectic work assignment. You are a team member that takes pride in ensuring all operating procedures are followed. You strive to deliver extraordinary guest experiences every day and are a gracious ambassador for Sea Island with every Interaction.
You will assist the leaders in appropriate load-out of work vehicle(s) each day. You do your part to make sure all equipment is loaded up and accounted for before leaving the shop or a jobsite. You look for opportunities to increase daily revenue through simple up-sells and additional scheduled work (when ahead of schedule). You eagerly complete all assignments given to you by the leaders such as the Vehicle Appearance Checklist. You seek out opportunities to assist your team by working independently and taking initiative. Every job complete is done with a high standard to ensure every client is pleased with the experience.
You strive to deliver extraordinary guest experiences every day and are a gracious ambassador for Sea Island with every Interaction. You provide friendly, attentive, and timely service. You have strong communication skills with ability to work within a fast-paced team environment. You strive for strong time management, critical thinking, and organizational skills. You live to share your passion for genuine hospitality in your commitment to enriching lives.
You live & share your passion for genuine hospitality in your commitment to our vision, mission, and values. You set the tone with your strong ethics and by consistently upholding and ensuring compliance with departmental procedures, including standards for quality, timing, attendance, and appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately. You maintain your knowledge of Sea Island’s properties, services, and offerings, and share this information with all. You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested.
