Account Executive

Stellar Global is looking for an Account Executive ( full time) to work with our client- Samsung ( Harrods, Selfridges and KX at King's Cross), who has experience in retail, confidence to deal with the clients, optimise team performance etc.
We offer £33k per annum and other benefits.

Overall purpose of the role:
As the Account Executive, you will be responsible for supporting your line manager in the delivery of retail excellence for your client, Samsung.  The success of this will be measured against KPIs, client satisfaction and the financial delivery of the forecasted client GP 

About Stellar:
Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best-in-class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances, Nike and more. We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude.

Stellar is an an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

Key Accountabilities:

• Achieve KPI's and grow Stellar GP 

• Manage budgets effectively 

• Build successful client relationships 

• Deliver service & operational excellence 

• Optimise team performance 

• Work collaboratively 

• Achieve Stellar values: Stay Curious, Be Can Do, Work Smart and Own It

Personal Specification (knowledge/experience):

• A positive thinking, can-do individual. 

• Experience in leading teams either in a similar role on the field or in a retail environment (desirable). 

• A proven track record of excellent performance and attendance. 

• Good communication skills both written and verbal. 

• Good understanding of Microsoft and/or Google products. 

What do we offer:

-

• £33k annual salary plus bonus 

• Full time role, Monday-Friday 

• 37.5 contracted hours 

• Working shift: 9am-5.30pm 

• Working with client - Samsung ( Harrods, Selfridges and KX, King's Cross) 

• Hybrid role: 2 days in the office (London Bridge), 1 day store visits and 2 days WFH 

• Medical cash plan - that allows you to claim back money spent on private treatments and appointments (e.g. dentist, diagnostic tests, etc). It also offers additional benefits such as virtual GP appointments, counselling and discounts for gyms 

• A fun, friendly place to work with regular work events