Senior Content Writer

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How You’ll make an impact

The Senior Content Writer plays a key role in elevating our brand voice, amplifying our subject matter experts, and building trust with buyers across the full customer journey. In this role you will develop and deliver content, communication, and promotional copywriting that positions our experts as trusted industry voices and drives buyer engagement. They handle the full writing lifecycle from discovery and research to writing high-quality blogs, web pages, social posts, video scripts, and other communications across multiple digital and physical channels.

 

Location and Work Expectations

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).
• 8am – 5pm, Mon-Fri, EST/CST
  
  

What you will be doing

• Power a content engine informed by our internal SMEs, clients, competitors, and industry insights.
• Partner with subject matter experts (including our executive team) to capture insights and translate them into compelling content.
• Maintain a writing calendar spanning blogs, CTAs, email, sales emails, promotional emails, case studies, white papers, battle cards, 1-pagers, brochures, event materials, and social posts, sales presentations, etc.
• Write with a focus on driving meaningful metrics (trust, engagement, pipeline influence).
• Work closely with marketing leadership to evolve messaging and positioning.
• Partner with designers, freelancers, and other roles to systemically scale content production.
• Stay current on B2B content, digital storytelling, and MSP/IT industry trends.
• Partner on paid campaigns (e.g., LinkedIn Thought Leader Ads) to amplify reach.
• Apply and continuously evolve best practices across SEO/AEO, conversion optimization, and AI-assisted content development.
• Partner in development and compliance with voice and tone documentation.
• Conduct SME interviews to fuel articles, LinkedIn posts, newsletters, and video clips, etc.
• Write and edit high-quality content across formats: blogs, bylines, case studies, POVs, email, and video scripts, etc.
• Ensure all content reflects brand voice, positioning, and messaging.
• Prompt AI image creation tools as needed for pairing images with content
• Publish and distribute content across channels including LinkedIn SME and company profiles, website, newsletters, direct mail, YouTube, etc.
• Support direction and writing for company social media platforms, including Google Business profiles, reviews, and social media strategy.
• Provide guidance, stay current on, and apply conversion optimization practices.
• Provide guidance, stay current on, and apply AI content development processes.

 

You’ll be success in this role if you have:

• 7+ years of experience in content writing with proficiency in executing the entire writing development pipeline, including ideation, research, and final draft.
• Experience working a technology driven, B2B, mid-to-enterprise or high-growth environment
• Experience using HubSpot for content distribution, campaign tracking, and performance analysis.
• Proven track record creating and executing content that builds trust and drives engagement.
• Strong writing and editorial skills with the ability to translate complex topics into clear, compelling narratives.
• Understanding of SEO (Search Engine Optimization) best practices
• Emerging experience with new AI tools for content creation and distribution

 

Bonus points for

• Experience in IT services or MSP sectors

 

The base pay range for this position is expected to be between $90,000 and $105,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria
Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.

This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems.

Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. 

Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 5/08/2026.