Senior Implementation Consultant

ABOUT XCEPTOR

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our mission is to empower business users within financial institutions to build automated processes that deliver trusted data.

Our values are:

• Client Centricity
• One Team
• Impactful

🚀 Your Role:

Business Area and team

Our Xceptor Delivery Team is responsible for delivering varied Xceptor projects across the financial services industry from short deliverables and consultancy opportunities to longer-term strategic change/transformation projects, across new and existing clients. The team provides expertise in how Xceptor can be configured and deployed to solve our client’s business problems. Usually involved from project inception through to go-live, helping clients analyse, configure, test, deploy and expand their Xceptor platform.

As one of our Senior Implementation Consultants, you will be responsible for ensuring that key relationships with our clients are developed and maintained, assisting them from project inception to ‘go live’.

You’ll gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation. You will be integral to delivering the projects that you are working on.

Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself. At its heart this is a technical role, however, analysis and communication skills are critical to understanding the business requirements and taking a lead role in delivering the solution.

A typical day would involve a variety of activities, involving the whole lifecycle of a project. The role will suit someone who enjoys working with both business and technical teams, in a fast, dynamic environment, and who is naturally relationship driven and passionate about meeting our client’s needs.

🧩 What You’ll Be Doing:

Key Responsibilities

• Provide expert guidance to clients throughout project delivery, from requirements gathering to solution implementation.
• Design, configure, build, and test technical solutions ensuring high-quality documentation and best practices.
• Ensure solution design and configuration quality, oversee coding standards, code reviews, and project test strategies.
• Lead demos, manage releases, and resolve technical issues, acting as an escalation point when needed.
• Intervene in significant or persistent issues, developing effective plans to resolve challenges and instill best practices.
• Communicate proactively with clients, project managers, and technical teams, keeping stakeholders informed and concerns addressed.
• Foster a supportive, inclusive team culture by mentoring peers and encouraging knowledge sharing.

🎯 Who we're looking for:

Required Education & Experience

University degree (or equivalent) in Computer Science, Chemistry, Physics, Economics, Engineering, or related field.
Experience with programming (preferably in object-oriented languages - C#, C++, Java, Python), relational databases (preferably SQL Server), and XML.
Elements of the software are designed to allow users to transfer Excel skills; so, a good knowledge of Excel or Access would be beneficial.
Relevant experience in a customer-facing role gained with a software solutions organization would be highly desirable.

Competencies required (Xceptor competencies)

Teamwork
Customer Centricity
Communication with Impact
Strategic Orientation
Results Driven
Change & Innovation
Leading People
Developing People

This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employees of this job.  Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

🌍 Diversity & Inclusion at Xceptor

We believe great ideas come from everywhere — and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we’re committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves.

We know that not everyone ticks every single box in a job description — and that’s okay. If you’re excited about this role and think you could make a difference, we’d love to hear from you. Your unique skills and experiences might be just what we need, even if you don’t meet every requirement.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees — regardless of race, gender identity, sexual orientation, age, disability, religion, or background.

🌗 Hybrid at Xceptor

We love the buzz of the office and the flexibility of home—so at Xceptor, you get the best of both. Our people spend 2-3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It’s all about great teamwork, balanced with the freedom to work your way.

#LI-HA1 #LI-Hybrid

Please note:

• Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks.
• If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.