Sales & Supply Support Coordinator

At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work.  The regular office hours are 08:00 – 16:00 Monday to Thursday with a half hour lunch break & 08:00 – 13:00 on a Friday.  However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement.

Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office.

Role:
Reporting to the Sales Planning Section Manager (SPSM), the Sales & Supply Coordinator (SSC) is the main point of contact for Dealers, Sales Area Managers (SAM) and office-based associates for all issues concerning the sale and supply of motorcycles. The SSC. is responsible for managing Ageing Stock and direct-selling of motorcycles to the Dealer Network, ordering demonstrators and mandatory stock bikes, placing orders where necessary, as well as a range of ad-hoc projects. 

Strong interpersonal skills are a key requirement of the role as is the ability to demonstrate sales skills on a daily basis with a positive “can-do” attitude. The individual will be an integral part of a team and will work closely with both office and field-based associates. Daily contact with dealers by telephone and email is a key part of the role so strong and clear communication skills will be essential. You will be a key point of contact and therefore a Brand Ambassador for Honda to the network. This role will suit a proactive team player who wants to have an impact for the market leading motorcycle brand in the UK.

Main Responsibilities: 

• Support the dealer network, SAM’s and internal colleagues in all aspects relating to sales and supply of new motorcycles with a strong focus on customer satisfaction.
• Communication with the dealer network on a regular basis to share information, build relationships and fulfil stock gaps.
• Undertake sales and stock projects on an ad-hoc basis including wholesales for Aged Stock.
• Provide estimated and factual supply information for all models in the range when required.
• Coordinate the order and release of new model demonstrator and initial stock allocation.
• Coordinate the supply and sale of Road and Off Road Special Editions.
• Credits – coordinate and reconcile across various departments.
• Provide regular reports including Core stock.
• Identify opportunities, including best practice, to improve day to day business operations.
• Daily contact with Honda logistics centre.
• Ability to be flexible and adaptive.
• Support and participate in Honda events as required.

Qualifications, skills and experience:
Required

• Confident and articulate communicator – needs to be a Brand Ambassador for Honda.
• PC literate – Good understand of Microsoft office with focus on Excel and Access.
• Proactive self starter who demonstrates a high level of initiative.
• Ability to converse at all levels across all mediums (face to face, telephone and written).
• Excellent time management, able to prioritise and work to tight deadlines.
• Negotiation skills.
• Strong Numerical and Problem-Solving skills, with acute attention to detail.
• Relationship focused.
• Understanding of business process from initial order through to delivery.

Desirable

• Motorcycle knowledge would be preferable not essential. 
• Sales background a benefit but not a requirement. 

Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual.

At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers.

This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.