About the Role
Quantum-Systems Pty Ltd is seeking a Ukrainian-speaking Technical Support Specialist to support our international customers operating advanced unmanned aerial systems (UAS).
This is a hands-on role focused on troubleshooting, customer support, and product performance, working closely with both customers and internal technical teams.
Key Requirements (Essential)
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Fluent Ukrainian and English (written and spoken)
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Previous experience in one or more of the following:
- Aviation maintenance
- Electronics / electrical systems
- Drones / Unmanned systems
- Defence or similar technical field
- Strong troubleshooting and problem-solving skills
- Ability to communicate clearly with customers in a support environment
Key Responsibilities
- Provide technical support via phone, email, and Microsoft Teams
- Troubleshoot hardware, software, and operational issues
- Support customers to ensure effective system operation
- Assist with fault finding and defect resolution
- Maintain accurate records of support activities
- Support testing and validation of system updates
- Deliver basic user guidance and training
- Identify recurring issues and contribute to improvements
About You
- 2–3 years’ experience in a technical support or hands-on technical role
- Practical, solutions-focused mindset
- Comfortable working independently in a remote environment
- Strong attention to detail and follow-through
- MUST be fluent in Ukrainian
What We Offer
- Work with cutting-edge drone technology
- Exposure to International and Defence-related operations
- Flexible work-from-home arrangements
- Opportunity to grow within a high-performing technical team
Apply Now
If you meet the above requirements and are looking to build your career in a growing, high-tech industry, apply via Seek.
Note: This role is suited to candidates looking to develop their technical capability. It is not a senior engineering position.
