Pre-Sales Consultant

Pre-Sales Consultant | Melbourne

Ready to take the next step in your IT career and help clients achieve smarter, simpler solutions?

At efex, no two days are the same. As our Pre-Sales Consultant, you’ll bridge the gap between technology and business outcomes, partnering with clients, vendors, and internal teams to scope, design, and deliver right-sized IT solutions across Networking, Cloud, Voice, Security, and Modern Workplace environments.

This is your opportunity to combine your technical expertise with client-facing engagement, supporting sales success and helping businesses run more efficiently.

Who We Are

With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.

Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first - our clients and our team.

The Role

We’re looking for a technically confident and commercially minded Pre-Sales Consultant to join our Melbourne team. Office is based in South Melbourne.

In this role, you’ll work closely with the sales team, customers, and vendors to understand requirements, design tailored solutions and demonstrate how efex solutions deliver real business value. You’ll play a key role from initial discovery through to solution design and handover, ensuring everything is aligned, achievable, and set up for successful delivery.

In this role, you’ll:

• Provide pre-sales technical support across Networking, Voice, Security, Cloud, and hosted services
• Partner with Account Managers to scope and develop tailored IT solutions
• Gather and analyse customer requirements, working closely with sales, vendors, and clients
• Design and propose innovative technical solutions aligned with the efex product stack
• Build bills of materials (BOMs) and supporting solution documentation
• Prepare and deliver compelling proposals, presentations, and product demonstrations
• Use your technical expertise to support and guide both customers and internal teams
• Provide ongoing technical input, training, and updates where required
• Ensure a smooth and effective handover to project delivery teams

About You

• Previous experience in a Pre-Sales Consultant or similar technical solutions role
• Strong ability to generate, propose, and present technical solutions
• Excellent communication skills, with the ability to translate technical concepts into plain language
• A proactive, solutions-focused mindset and ability to work collaboratively with sales and technical teams

Technical Knowledge

You’ll bring experience across a broad range of technologies, including:

• Data centre networking, virtualisation, and cloud computing
• WAN, LAN, internet services, and wireless networking technologies
• Network services within a service provider environment
• Network security, including firewalls and wireless security
• Voice and unified communications solutions
• Microsoft 365 Modern Workplace solutions
• Business continuity and disaster recovery solutions

What We Offer

• Competitive base salary + commission: we value your expertise and reward performance
• Supportive, down-to-earth culture: collaboration and respect are at the heart of efex
• Birthday leave: enjoy your special day off on us
• Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
• Career growth opportunities: whether your future is in advanced technical design, sales engineering, or leadership, efex gives you the platform to succeed

Why Join efex?

This is more than a technical role, it’s a chance to influence how businesses leverage technology to achieve real results. You’ll work with an experienced, supportive team that values initiative, innovation, and a genuine passion for helping clients succeed.

Apply now or reach out for a confidential chat.

Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.