MI Analyst | Strategy and Product Delivery BU | Business Banking SBU | April 2026

With a buoying strategy and streamlined approach towards our market segments, Business Banking SBU positions itself as a dedicated and trusted partner, helping customers achieve entrepreneurial success through expert advice and tailor-made solutions.

If you are ambitious, assertive and a critical thinker who is passionate about dealing with information and data while being knowledgeable regarding business process improvement and emerging digital and AI-driven analytics practices, we want to hear from you!

We are on the lookout for:

Job vacancy: MI Analyst

Your responsibility will be to provide support in the analysis of key metrics, market & industry trends and consumer behavior using both traditional analytics and AI-enabled insights while participating in the preparation of reports/dashboards with the aim of providing strategic support to the Management.

In this role you will: 

• Conduct research and analyze data to develop and/or support a sound understanding of customer segments, trends, needs, and expectations;
• Support the collection of data and participate in reviews of business performance  to identify, risks,  opportunities, and areas for improvements;
• Design, prepare and coordinate management information (MI), dashboards and analytical reports to support decision-making
• Leverage advanced analytics techniques, including AI or machine learning–enabled tools, where applicable, to enhance insights and decision-making;
• Resolve queries from internal or external stakeholders by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy;
• Collate and analyze data using preset tools, methods, and formats whilst demonstrating  openness to adopting AI-assisted analytics and automated analytics solutions;
• Prepare and coordinate the completion of various data and analytics reports;
• Ensure regulatory and data compliance by producing accurate, timely and consistent regulatory and management reports;
• Review, validate, and consolidate reported information to ensure data accuracy, integrity, and reliability.

To succeed, you will be required to demonstrate the following competencies: 

• Anticipating and adopting innovations in business-building digital and technology applications;
• Rebounding from setbacks and adversity when facing difficult situations;
• Consistently achieving results, even under tough circumstances;
• Planning and prioritizing work to meet commitments aligned with organizational goals;
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;
• Building partnerships and working collaboratively with others to meet shared objectives.

We are looking for candidates who have a minimum of:

EITHER

• A degree in either Mathematics, Statistics, Economics, Management Information Systems or Computer Science field;
• 2 years’ work experience in Finance, Business Analysis or MIS field;

OR

• A diploma in either Mathematics, Statistics, Economics, Management Information Systems or Computer Science field;

• 3 years' of equivalent work experience in Finance, Business Analysis or MIS field.

   

   

You will be required to demonstrate:

• Good knowledge of Excel, Power BI, SQL, Cognos and Python
• Exposure to AI concepts, machine learning, advanced analytics, or AI-enabled data tools as an advantage.

A combination of both qualifications & experience will be considered.

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application. 

Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying. 

Candidates going through the selection process during the recruitment exercise will be required to provide two professional references. 

As part of the recruitment process, shortlisted candidates(s) will be required to provide a valid Certificate of Character of less than 3 months.

The deadline for submission of application is 04 May 2026. 

The Management reserves the right not to appoint anyone following this advert.

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