Internship Gaming Operations Executive - FanDuel, (6 months), Hybrid

Internship Gaming Operations Executive - FanDuel, (6 months), Hybrid

Internship Gaming Operations Executive

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming,

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About the Brand:

FanDuel is a leading force in the sports-tech entertainment industry, redefining how fans engage with their favourite sports, teams, and leagues. As the premier gaming destination in North America, FanDuel operates across multiple verticals, including sports betting, daily fantasy sports, online gaming, advance-deposit wagering, and media.

Role Overview:

The role will report into the Gaming Operations Team Lead. Specifically, you will perform activities across the following main areas: portal and content management, setting up new game content. The Operations Executive will work closely with technical, product management and marketing members of our organization, therefore strong communication skills are important. Tasks require a strong attention to detail and ability to work under tight deadlines.

This is a key role working within the Gaming Operations team. The team is focused on the smooth operation of our Gaming products with responsibility for a wide range of areas including content management, compliance, working closely with our platform providers and regulators on their requirements, aligning with internal and external testing teams, aligning with development timelines for releases, and looking for automation opportunities and process improvements that enable us to scale without requiring additional manual processes.

Key Accountabilities & Responsibilities:

• Contribute to overall Gaming, FanDuel, and Mohegan Sun operational performance.
• Responsible for the display of all aspects of FanDuel and Mohegan Sun Gaming desktop and mobile presence. Content management of web and mobile sites; game launches, and use of specialized backend systems like Prismic (CMS), JIRA, Confluence. Maintain a consistent look and feel throughout all products. Track and report on all site metrics.
• Setting up new game content.
• Focus on driving results and problem solving on a daily basis.
• Contribute to best practices for operational execution.
• Contribute to planning excellence by providing input on what to improve and which processes to onboard as a team.
• Future Ready: Demonstrating curiosity and openness toward AI and emerging technologies, with a willingness to continuously learn, adapt, and share knowledge.

Skills, Capabilities & Experience Required:

• Exceptional communication, organizational skills and problem-solving skills.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Experience in using multiple reporting tools.
• Experience in understanding and impacting customer behaviour. 
• Analytical, familiar with interpreting data leading to valuable, actionable insights.
• Proven ability to build consensus and work effectively within a cross-departmental team. 
• High degree of resilience, perseverance, focus and commitment is essential.
• Collaboration, team spirit - works with others across the organisation to get things done.
• Stakeholder Management.
• Excellent English skills.

Desirable Skills & Experience :

• Experience or exposure to Marketing planning and Product planning/development or Project Management.
• Knowledge or exposure of using gaming software, Prismic (CMS), JIRA and Confluence, Microsoft Office.
• Recommended experience of working in e-commerce.
• Working knowledge, operational understanding and an extended experience and good understanding of internet technology and devices.
• HTML editing and Microsoft Excel is a plus.
• Fluency in English essential.

Benefits:

• €1,000 per year for self-development

• Company share scheme

• 25 days of annual leave per year

• 20 days per year to work abroad

• 5 personal days/year

• Flexible benefits: travel, sports, hobbies

• Extended health, dental and travel insurances

• Customized well-being programmes

• Career growth sessions

• Thousands of online courses through Udemy

• A variety of engaging office events

Disclaimer:

We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.