MidFull TimeENMiddle East
About Zaincash
ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.
Responsibilities:
• Review, analyze, and process a high volume of Western Union (WU) beneficiary addition requests on a daily basis.
• Conduct initial screening for customer and beneficiary names against local and international sanctions lists using the company's screening systems (e.g., EastNets).
• Investigate alerts to distinguish between false positives and true matches accurately.
• Identify dummy names, gibberish, or suspicious patterns and escalate them to the direct manager when necessary.
• Ensure all screening reviews and decisions are documented properly and completed within the agreed SLA to maintain a smooth customer experience.
Requirements
Education & Qualifications:
• Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.
Industry Experience & Skills:
• Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).
• Basic understanding of AML/CFT regulations, KYC, and screening concepts.
• High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.
• Good command of English and proficiency in MS Office (especially Excel).
