Overview
About the Role & TeamIDC is seeking a high-performing Research Analyst, based in Bangalore to lead and develop our global research program on Asia/Pacific IT Services which is at strategic crossroads today with the intersection of services industrialization, artificial intelligence (AI), platform delivery, and outcome-based commercial models. The successful candidate will own a cross-cutting research program that spans business services, information technology services, and engineering services. The role combines thought leadership, structured taxonomy development, market modeling, vendor analysis, and client engagement. As enterprises embed automation, generative artificial intelligence, and agentic execution into service workflows, the lines between consulting, managed services, and platform-enabled delivery are shifting. IDC is defining this space globally and this analyst will play a central role in shaping that narrative, building the market framework, and influencing how the industry is evolving in the region and countries.
This role offers:
+Ownership of a globally visible research program+Direct exposure to senior service provider executives and enterprise buyers+The opportunity to shape taxonomy, market definitions, and forecast models+A platform for publishing high-impact research and speaking at industry events +A fast-evolving subject matter area with strong strategic relevance.
The position is ideal for someone who combines analytical rigor with strong writing capability, commercial awareness, and intellectual curiosity about how services delivery models are changing
What You’ll Do
- Lead and own IDC’s Asia Pacific research program, including development of research agendas, taxonomy refinement, market definitions, and forecast inputs.
- Produce high-quality written research deliverables (market notes, taxonomy documents, competitive analyses, and thought leadership reports) focused on business and IT services.
- Conduct primary research through executive interviews, surveys, and vendor briefings; synthesize findings into structured, defensible market insights.
- Develop and maintain analytical frameworks covering services industrialization, vendor performances, and country insights.
- Support quantitative modeling efforts, including market sizing, segmentation, and extraction modeling aligned to IDC Services Tracker methodology.
- Engage directly with clients (service providers, technology vendors, and enterprise buyers) through inquiry calls, briefings, and presentations; represent IDC at industry events as a subject matter expert.
- Collaborate cross-functionally with IDC global research teams to ensure alignment with Information Technology Services, Business Process Outsourcing, Engineering Services, Artificial Intelligence, and Cloud research programs
What You Bring
Education
- Bachelor’s degree in Business, Economics, Engineering, Computer Science, Information Systems, or related field required.
- Master of Business Administration or equivalent advanced degree preferred.
Experience
- 5–8 years of relevant experience in market research, management consulting, technology advisory, or strategy roles within Information Technology services, Business Process Outsourcing, engineering services, or artificial intelligence–enabled services environments.
- Demonstrated experience writing structured research documents, white papers, or strategy materials for senior executive audiences.
- Exposure to services pricing models (subscription, consumption-based, outcome-linked) and platform-based delivery environments strongly preferred.
Technical and Analytical Skills
- Strong analytical and modeling capabilities (experience with market modeling preferred).
- Experience and understanding of IT services, artificial intelligence, automation, platform orchestration, managed services models and digital transformation concepts.
- Ability to structure taxonomies, frameworks, and market segmentation models with clarity and precision.
Personal Attributes
- Exceptional writing ability with structured, logical argumentation and executive tone.
- Intellectual curiosity and comfort operating in emerging, ambiguous market areas.
- Strong critical thinking and hypothesis-driven analytical mindset.
- Ability to engage confidently with senior executives.
- High ownership mentality and ability to manage a research program independently.
- Strong collaboration skills across global teams.
Travel and Work Model
- Approximately 10–20% travel (domestic and limited international) for conferences, client meetings, and industry events.
- Hybrid work model preferred (India-based IDC office with flexibility). Remote candidates may be considered based on experience.
Why This Role Stands Out
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.
Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
What We Offer
- A permanent, full-time position with a hybrid working module.
- A competitive benefit package with additional companywide (1 day in the summer and global shutdown from 24th Dec to 1st Jan).
- A benefit package to complete your salary.
- Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.
- A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded.
Equal Opportunity Employer
IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
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