Tower Technician III

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.  
Job Summary: The Tower Technician III serves as the senior-level field technician responsible for leading tower crews in the installation, maintenance, and repair of wireless communication towers and related infrastructure.  This role requires advanced technical knowledge, strong leadership, and the ability to ensure work is completed safely, on time, and to quality standards.  This position plays a key role in training team members, coordinating site activities, and ensuring compliance with all safety and regulatory requirements.    Essential Duties and Responsibilities:  •Serve as the lead technician on site, directing daily crew operations, and ensuring adherence to scope, and safety and quality standards  •Climb and perform work on communication towers and elevated structures up to 500 feet •Perform and oversee the installation, alignment, and troubleshooting of antennas, radios, hybrid cables, connectors, and mounts •Interpret and ensure execution of construction drawings, site plans, and RF specifications •Perform advanced testing and troubleshooting, including sweep testing, PIM testing, and fiber/connector inspections •Conduct quality assurance checks and ensure all work is completed according to customer and Company standards •Maintain and inspect rigging, hoisting, and climbing equipment to ensure proper use and safety •Model safe behavior on-site and ensure crew participation in all safety protocols, meetings, and briefings  •Complete required documentation accurately, including daily reports, quality checklists, and site photos •Maintain and organize tools, equipment, and vehicles •Maintain a clean and organized job site, ensuring all tools, materials, and waste are properly handled and disposed of  •Assist the foreman in training, mentoring, and supporting less experienced team members in both technical skills and safety practices  •Travel regularly to job sites, which may include overnight stays  •Other duties as assigned   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.   Education: High school diploma, general education degree (G.E.D.), or related trade school education   Experience:  •Three to five years of progressive experience in wireless tower construction, maintenance, or field services  •Experience overseeing crews and supporting field operations •Proven ability to complete complex tower work independently and guide others  •Competent Climber/Rescue Certification from an accredited institution  •Must have or obtain and maintain OSHA 30 Construction Training Card  •Must have or obtain and maintain First Aid and CPR Certification •Must have or obtain and maintain Competent Rigging and Hoisting Certification  •Other relevant certifications may be required per the scope of work being performed (i.e. NWSA Certification, Hazcom Certification, Blood Born Pathogen Certification, RF Safety Certification etc.)    Technical Skills: •Computer and Microsoft Office proficiency  •Advanced knowledge of wireless communication infrastructure and equipment  •Proficient in reading and interpreting construction drawings and RF engineering documents  •Skilled in sweep, fiber, and PIM testing, troubleshooting, and system optimization  •Proficient in the use of hand and power tools  •Competence with GPS, test equipment, and site audit tools   Soft Skills: •Strong leadership and decision-making skills  •Follows safety protocols and installation procedures with accuracy and care, and requires others to do the same •Excellent communication and interpersonal skills  •Works effectively with crew members and foreman; supports a positive and collaborative work environment  •Ability to manage time and resources efficiently •Ability to think analytically and solve complex problems  •Maintains awareness of surroundings and safety risks while working at heights and with heavy equipment  •Encourages continuous improvement and identifies areas for process enhancement    Physical Requirements:  •Must be able to pass pre-employment screening that includes background and drug testing •Must have a valid driver’s license and a driving record that meets Company requirements •Ability to climb vertically and pull one’s own body weight, along with necessary tools and equipment, up to 500 feet, and perform work at heights on towers and other elevated structures for extended periods •Ability to lift, carry, push, and pull up to 75 pounds regularly  •Ability to stoop, kneel, crouch, crawl, reach, and grasp materials and tools with both hands •Ability to work long hours in outdoor environments, including extreme weather conditions such as heat, cold, rain, wind, or snow  •Ability to stand, walk, and perform physically demanding tasks for extended periods of time  •Ability to wear the required personal protective equipment (PPE), including fall protection harness, hard hat, safety glasses, and gloves  •Ability to climb and work at heights while wearing a safety harness, maintaining a total combined weight (which includes body weight, clothing, equipment, and tools) between 130 pounds and 310 pounds in accordance with industry fall protection standards •Must be physically and mentally fit to perform tower rescues and participate in safety drills and training exercises  •Comfortable working in confined spaces and at varying elevations  •Ability to work long and unpredictable hours  •Ability to travel away from home up to 75% of the time, including weekends and extended travel. Travel includes local site travel or national travel depending on business needs.       

InfraServices Group Resources Applicant Privacy Notice
Last updated September 29, 2025 

This Applicant Privacy Notice (“Privacy Notice”) describes the personal information that InfraServices Group Resources LLC (“we,” “us,” or “our”) and its subsidiaries and affiliates, collect when you apply for a position with us, how we use it, and with whom we share it. This Privacy Notice does not apply to third party sites or services outside of the InfraServices Careers Website and application process.  

I.    PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG

When you apply for a position at InfraServices, we collect or receive personal information at various stages in the application process as described below: 

•    Complete an application: During the application process, we collect, from you, your identifiers (name, email address, home and mobile telephone number, home address and your professional or employment information (resume/CV, certifications or licenses, qualifications, employment history, educational history, and references). We use your identifiers, sensitive identifiers, and your professional or employment information to review your background and skills, determine your qualifications for the role you are applying for, and to confirm information related to your education.  For equal employment and affirmative action purposes, you also have the option to provide us with your protected classifications (gender, veteran status, and disability status) and sensitive protected classifications (race, ethnicity).  We use this protected classification information for government reporting purposes, to comply with legal requirements, to analyze requested disability accommodations as applicable, and to keep a record of things like accommodations we provided to address your needs. 

•    Participate in an in-person interview: If you participate in an on-site interview with InfraServices, you may be required to register by signing a visitor log at any of our locations.  Sites with video cameras may capture video recordings of you through our CCTV footage. We also collect video recordings of you automatically via CCTV systems on our premises. We use this information to ensure the security of InfraServices personnel and property. 

•    Information from reference: InfraServices may conduct reference checks as part of our hiring process to gather insights relevant to your application. Upon request, we will obtain from your references your professional or employment information (confirmation of details on your resume/CV, certifications, qualifications, employment history, educational history) and inferences drawn from your references, such as their thoughts on your behavior, intelligence, abilities, and aptitudes. We use this personal information to assess your suitability for the position for which you have applied.  

If you do not become an employee of InfraServices, we retain the information you provide to us for a period of four years. If you do not become an employee, we delete the information you provided to us in your profile unless we are required by law to maintain it, in which case we retain only what is legally required and only for as long as we are legally required to maintain it.  If you do become an employee with InfraServices, your personal information is subject to our Employee Privacy Policy InfraServices Group - California Employee Privacy Notice

As part of the job application process, we recruit and screen candidates manually, without the use of profiling or automated decision-making capabilities. 

 
Information Collected Automatically by Cookies

In addition to the personal information you provide or we collect from third parties, when you use the InfraServices Careers Website, we collect information automatically via cookies and similar technologies.  

•    When You Visit our Careers Website.  When you visit the InfraServices Careers Website to look for or apply to open positions, we automatically collect electronic network activity information (IP addresses, device identifiers, application identifiers, your interactions with the website such as referring web page, and pages visited on our sites, and information about the platforms, browsers, devices, and computers you use to access the site, including browser type, city, region, country, language, operating system) via cookies. We use your internet and network activity information to enable site functionality and accessibility, to manage access and provide security, to deliver personalized online experience, and to provide you information regarding the jobs to which you applied and those that may be of interest to you.  

We use Google Analytics to collect information on your use of our Careers Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there. Google Analytics also receives information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our Careers Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. Third-party marketing and analytics cookies may be considered a sale or sharing under the California Privacy Rights Act (“CPRA”).To prevent your data from being used by Google Analytics (i.e. opt-out), you can download the Google Analytics opt-out browser add-on, which can be accessed here.

We use both session and persistent cookies on the InfraServices Careers Website for the purposes described below.

I.    Usage information. We use essential performance and analytics cookies to collect information about your interaction with our services, such as what you access, what you click on, the frequency of access, and how much time you spend on the services. We use this information to: (i) track you within the services; (ii) enhance user experience; (iii) conduct analytics to improve the services; (iv) prevent fraudulent use of the services; and (v) diagnosis and repair services errors, and, in cases of abuse, track and mitigate the abuse. 

II.    Device information. We use essential, performance, and analytics cookies to collect certain information about the device you use to access the services, such as hardware model, operating system, and device preferences. We use this information to: (i) track you within the services; (ii) enhance user experience; (iii) conduct analytics to improve the services; (iv) prevent fraudulent use of the services; and (v) diagnosis and repair services errors, and, in cases of abuse, track and mitigate the abuse. 

III.    Location information. We use essential, performance, and analytics cookies to collect information about your location, which may be determined through your IP address. We use this information to: (i) track you within the services; (ii) enhance user experience; (iii) conduct analytics to improve the services; (iv) prevent fraudulent use of the services; and (v) diagnosis and repair services errors, and, in cases of abuse, track and mitigate the abuse. Some features within our mobile application may only function upon confirmation of your location, and therefore such features will not be available if you choose not to provide your location data to us.

•    When you apply for a job. When you click “Apply Now” on our Careers Website to apply for a job, you are directed to a page provided by our third-party Applicant Tracking System (ATS) provider, Lever. For information on how Lever uses cookies, and to learn how you can control information collected about you using cookies and other technologies, please see the Lever Cookie Policy. To set your cookie preferences or opt out of the sale/sharing of your information via cookies, please see the Opting Out Section of the Lever Cookie Policy.

II.    INFORMATION SHARING
 
General Sharing:  

InfraServices shares applicant personal information in the following instances:   

•    Within InfraServices: We share applicant personal information among our hiring decision-makers (i.e. human resources department, senior management, and hiring managers) to assess applications and make hiring decisions. Access to applicant personal information is limited to those on a need to know basis. 

•    For legal purposes: We share applicant personal information with third parties, such as legal advisors, law enforcement agencies, or governmental/regulatory bodies in order to protect our legal interests and other rights, protect against fraud or other illegal activities, for risk management purposes, and to comply with legal obligations. 

•    During a corporate reorganization: In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, we would share applicant personal information. We will also share applicant personal information if we undergo bankruptcy or liquidation, in the course of such proceedings. 

Sharing in the Preceding Twelve (12) Months 

For Business Purposes: In the preceding twelve (12) months, InfraServices has disclosed the following categories of personal information for a business purpose to the following categories of third parties: 

•    With service providers: In the preceding twelve (12) months, InfraServices has shared applicant identifiers and professional or employment information with service providers that assist us in the application process. These service providers include our background check provider, cloud provider, and IT support provider. 

For Sale: InfraServices does not sell or share applicant personal information for monetary consideration. InfraServices only sells or shares applicant personal information via cookies as described above.  For more information on how our third-party Applicant Tracking System (ATS) uses cookies, and to learn how you can control information collected about you using cookies and other technologies, please see the Lever Cookie Policy.  To set your cookie preferences or opt out of the sale/sharing of your information via cookies, please see the Opting Out Section of the Lever Cookie Policy.

III.    YOUR RIGHTS 
CALIFORNIA RESIDENTS 

The California Privacy Rights Act, (“CPRA”) entitles California residents to certain rights. To the extent the CPRA applies to our processing of your personal information, you are entitled to the following rights: 

    Right to Access/Know: You have the right to request what personal information we have collected, used, disclosed, and sold about you. You may only submit a request for access twice within a twelve-month period. 

    Right to Deletion: You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking be deleted, we would not be able to delete the information until we are legally permitted to delete it. 

•    Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information to third parties. InfraServices does not have actual knowledge that it sells or shares personal information of minors under the age of sixteen (16) years.  We currently only sell or share personal information under CPRA via cookies.  Our use of third-party cookies may be deemed a sale or sharing under the CCPA/CPRA. 
  
    Right to Non-Discrimination: You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, opt-out, correct, or limit the use of sensitive personal information under the CPRA.  

    Right to Correct: You have the right to correct inaccurate personal information that we collect or maintain. 

    Right to limit use of sensitive personal information: You have the right to limit the use of how we use your sensitive personal information. Sensitive information includes social security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. However, InfraServices does not process sensitive personal information in a manner which gives rise to this right. 

If you are a California resident and wish to exercise your privacy rights, you may submit a request to using our CPRA request form at www.InfraServicesservices.com/Contact/, contact us toll-free at (888) 419-8093, or by email at InfraServiceshr@infraservices.com.  For requests submitted via inquiry, telephone, or email, you must provide us with your first and last name, dates of application, and a phone number to reach you at for verification that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual. Authorized agents should submit a request along with the individual’s signed authorization to request on their behalf via email to hr@InfraServicesservices.com. To exercise your right to opt-out of the sale or sharing of your personal information via cookies, you may also do so by visiting the following link: http://optout.networkadvertising.org/ 

IV.    DO NOT TRACK 
We will not place cookies or collect information via cookies when your browser is set to Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

V.    INFORMATION SECURITY
We implement and maintain reasonable security measures to protect the personal information we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. These security measures include utilization of the HRIS system and internal electronic folder and data drives that maintain a formal information security program containing administrative, technical, and physical safeguards to protect the privacy and security of information. However, no security measure or modality of data transmission over the Internet is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.  

VI.    PERSONAL INFORMATION OF CHILDREN 

InfraServices’s Career Website is not intended for use by individuals under the age of eighteen (18) years. If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information. If you believe we have personal information on individuals under the age of eighteen (18), please contact the InfraServices Human Resources Department (484) 804-4500.

VII.    CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice is subject to change at any time at the sole discretion of InfraServices. Revisions to this Privacy Notice will indicate the date the changes go into effect. If we make any changes that materially affect your privacy rights, we will announce those changes by prominent post on the application website and obtain your consent, if required.  

VIII.    CONTACT US 

For questions about this Privacy Notice or the protection of your personal information and privacy rights, please contact the InfraServices CPRA Hotline at (888)419-8093. You may also submit requests by emailing us at Infraserviceshr@infraservices.com or by mail at InfraServices Group Resources, LLC 1787 Sentry Parkway West, VEVA 18 – Suite 100 Blue Bell, PA 19422.
 

Employee Benefits:
At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.
Medical, Dental, & Vision Benefits: We've got your health covered.Short- & Long-Term Disability Benefits: Protection when you need it most.Company Paid Basic Life Insurance: Additional voluntary benefits are available.Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.Flexible Spending Accounts: Manage your finances with flexibility.Employee Assistance Program (EAP): Support when life throws challenges your way.401(K) with Company match: Building your financial future with us.Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.Paid Parental Leave: Supporting your family is our priority.Employee Referral Program: Share the opportunities and reap the rewards.Company Discount Program: Enjoy savings on everyday expenses.Legal Assistance: Affordable legal support for employees.
Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.