Logistics Manager – West Africa (Pharmaceutical Supply Chain)

Our Vision

We believe in a world where everyone, regardless of their country’s wealth or frontiers, enjoys access to medicines and healthcare when they need it.

Our Mission

We work tirelessly to remove access barriers faced by patients and caregivers across Low and Middle-Income Countries (LMICs) when seeking quality medicines and quality healthcare.

Who We Are: Accelerating access to medicines for all

Imagine a world where critical medicines are within reach, affordable, and synonymous with quality, no matter where you are. That is the world we're building with our unique, demand-aggregation model that unites healthcare providers across LMICs. At the heart of our identity is a single, resolute commitment: to build a future where geography and income never stand between any individual and life-saving medicines. Our platform isn't merely a space for transactions, we unlock affordable access to medicines by aggregating demand across healthcare providers. We also help manufacturers build a sustainable and reliable global access strategy.

Our business focuses on low- and middle-income countries and strengthens the purchasing power of these markets to ensure the supply of cost-effective, high-quality medicines.
We partner exclusively with authorized, high-quality pharmaceutical companies and certified caregivers to accelerate sustainable access to medicines.

About the Position:

Axmed is building the infrastructure to ensure reliable, affordable access to quality medicines across low- and middle-income countries. This role sits at the core of that mission, executing the physical movement of medicines into West African markets with precision, compliance, and reliability.

The Logistics Manager – West Africa is responsible for the day-to-day execution of end-to-end supply chain operations, working across global suppliers, freight partners, customs authorities, and in-country stakeholders. This is a hands-on operational role focused on ensuring that shipments move efficiently from origin to final delivery in complex, high-constraint environments.

Working closely with the Director of Supply Chain & Logistics, this role will drive execution across freight coordination, customs clearance, regulatory compliance, and delivery performance. The role requires strong operational discipline, problem-solving capability, and the ability to manage multiple stakeholders across geographies.

This is a high-impact role with strong development potential, suited for candidates who combine logistics expertise with adaptability and a mission-driven mindset in global health.

Key Responsibilities:

End-to-End Logistics Execution

• Coordinate international shipments from Europe, Asia, and the Middle East into West Africa

• Manage multimodal transport including air, ocean, and road, including temperature-controlled shipments

• Ensure adherence to agreed Incoterms

Customs Clearance & Regulatory Coordination

• Coordinate import clearance processes across multiple West African countries

• Engage with customs authorities, standards bodies, and pharmaceutical regulators

• Ensure all import documentation, permits, waivers, and approvals are complete and compliant

Freight & Logistics Partner Management

• Manage day-to-day relationships with freight forwarders, shipping lines, and clearing agents

• Coordinate with global and regional logistics providers

• Support routing optimization, shipment consolidation, and cost efficiency initiatives

• Monitor partner performance and SLA adherence

Humanitarian & Donor-Funded Supply Chains

• Support execution of donor-funded and humanitarian shipments

• Coordinate duty waivers, exemptions, and program-specific compliance requirements

• Ensure alignment with global health stakeholders and procurement agencies

Risk Management & Issue Resolution

• Identify and proactively manage operational risks

• Resolve shipment disruptions and escalate critical issues where required

Systems, Reporting & Data Management

• Maintain accurate shipment tracking and documentation

• Produce operational reports including ETAs, delays, cost tracking, and clearance timelines

• Use data to identify trends and support operational decision-making

• Contribute to SOP development and execution playbooks

Cross-Functional Collaboration

• Work closely with Commercial, Technical, Supply Chain, and Finance teams

• Support delivery requirements for key accounts and ensure customer alignment
  

Requirements:

• Experience in logistics, freight forwarding, or supply chain operations

• Practical experience supporting customs clearance processes in West Africa

• Familiarity with import and export regulations and clearance procedures

• Experience managing air and ocean freight operations across international routes

• Exposure to regulated supply chains such as pharmaceuticals, healthcare, or humanitarian logistics preferred

• Exposure to temperature-controlled logistics is an advantage

• Strong Excel skills for analysis, tracking, and reporting

• Ability to interpret operational data and support decision-making

• Effective stakeholder management across logistics partners, regulators, and internal teams

• Strong execution capability with high attention to detail and compliance discipline

• Clear communication, coordination, and problem-solving skills

• Proactive, adaptable, and solutions-oriented mindset

• Relevant certifications or professional affiliation in freight forwarding, customs clearing, or logistics is an advantage
  

Right to Work: As an early-stage company, we are not currently able to offer visa sponsorship or relocation support. For this reason, candidates must already have the legal right to work in the country where they are based.

What is in it for you?

At Axmed, we believe in creating a supportive and rewarding environment where our team can thrive. Here’s what we offer:

• Unlimited PTO: Take the time you need to recharge and maintain work-life balance.

• Monthly wellness allowance: Prioritize your health and well-being with extra support.

• Paid parental leave: Time off to bond with your new family member without any added stress.

• Flexible working hours: Enjoy the freedom to structure your workday in a way that suits your lifestyle.

• Annual off-site retreats: Connect with the team and build lasting relationships during our company retreats.

• Fully remote work: Work from anywhere in the world and join our distributed team.

• The opportunity to make a difference: Be part of a mission-driven company working to improve healthcare equity.

• Competitive salaries: We offer a compensation package that reflects your skills and experience.

• Plenty of room for growth: We believe in nurturing talent and offering opportunities for professional development and advancement.