Lead, Data Office Quality

WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership driving our 2030 Strategy. As we deliver an enterprise-wide transformation, strong data management and governance will underpin our ability to make a lasting difference for Queenslander employers and employees.

Building WorkCover’s Data Future

As part of this transformation, WorkCover is establishing a new Data Office to uplift data maturity across the organisation. This collaborative, customer centric and outcomes focused function brings together specialist leads across governance and quality, working as one integrated team.

Moving away from a traditional centralised model, the Data Office operates through partnership and collaboration, embedding with business and delivery teams to enable trusted, high quality data that supports both business as usual excellence and future capability.

The Opportunity

Reporting to the Manager, Data Office, the Lead, Data Office Quality is accountable for ensuring WorkCover’s data is trusted, fit for purpose and aligned to organisational goals.

As the organisation’s data quality authority, you set direction, provide expert guidance and influence how quality is embedded throughout the data lifecycle. You work across business units and transformation teams to uplift data maturity, enable confident decision making and support WorkCover’s move towards a more reliable, future ready data ecosystem.

This role exists to build confidence in data, reduce risk and ensure quality is not an afterthought, but an embedded capability across the organisation.

In this role you will:

• Lead day to day data quality operations, ensuring reliable and trusted data across transformation initiatives.
• Define, embed and maintain data quality standards, frameworks and controls.
• Act as the central escalation point for data quality issues, risks and exceptions.
• Monitor, profile and report on data quality, identifying trends, risks and systemic issues.
• Lead root cause analysis and guide teams to implement sustainable remediation.
• Partner with delivery teams to ensure data products meet quality standards prior to release.
• Collaborate with business, analytics and transformation teams to drive consistent quality outcomes.
• Drive continuous improvement and uplift data quality maturity across the organisation.

About You

You are an experienced data quality leader with a strong transformation mindset and a passion for building confidence in data. You thrive on collaboration, bring structure to complexity and influence outcomes through expertise and engagement. You bring:

• Extensive experience leading data quality in complex or regulated environments.
• Strong knowledge of data quality frameworks, governance, privacy and regulatory controls.
• Proven ability to diagnose issues and deliver sustainable remediation.
• Confidence embedding quality practices into BAU operations and transformation initiatives.
• Excellent communication skills across technical and non technical audiences.
• A collaborative, coaching leadership style with a continuous improvement mindset.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry competitive salaries
• A generous superannuation scheme, including co contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.  

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close Friday 8th May at 5pm. 

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.