We are seeking a Junior Support Consultant who is enthusiastic, self-disciplined, and a dedicated people’s person with a strong interest in property management and software solutions. Experience with maintenance and inspection in the property industry is essential.
Key Skills:
- In-depth understanding of the company's products and solutions.
- Ability to support clients through additional training and solution guidance.
- Assist clients in optimising software usage based on their business needs.
- Focus on client education and retention, not sales.
- Proven ability to manage and interpret large volumes of data.
- Strong verbal and written communication skills, especially via email.
- Good Excel skills.
- Strong training and presentation capabilities.
- Exceptional attention to detail.
Requirements
- Technical aptitude to understand software functionality.
- Eagerness to stay current with technology trends and best practices.
- Positive and professional phone manner.
- Ability to work under pressure and manage time effectively.
- Self-motivated with strong organisational skills.
- Basic understanding of accounting principles.
