The Product Engineering at Cleaver-Brooks serves as a key link between our technical designs and our customers. This role is perfect for an engineering student who wants to see how "real world" problems are solved—moving beyond the classroom to help our representative (rep) network find the right boiler solutions for their specific needs.
Under the direct supervision of the Technical Manager and Product Engineering Lead, you will learn the fundamentals of boiler science and heat transfer. Your goal is to become a knowledgeable resource who can assist our sales team with technical questions, help validate customer applications, and ensure our reps have the drawings and data they need to be successful. You won't just be stuck in one department; you'll get a well-rounded look at the entire packaged boiler business.
Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!
Essential Functions
Legacy Data & Knowledge Preservation
- Digital Transformation: Assist in modernizing our engineering archives by auditing and scanning legacy technical data, ensuring that historical design knowledge is preserved and easily accessible for future projects.
- Unit Continuity: Help bridge the gap between "classic" Cleaver-Brooks units and modern technology by reviewing documentation for older installed equipment, helping our team provide accurate support for customers with long-standing boiler systems.
- Data Integrity: Ensure that historical specifications and older product submittals are accurately cataloged within our digital ERP and Salesforce environments.
Learning & Sales Support
- Rep Assistance: Help answer technical questions from our sales reps and assist them in navigating our product catalogs and technical documents
- Engineering Data Analysis: Perform basic analysis on product sales data and sales trends to help the department identify areas for product improvement or cost-saving opportunities.
Engineering Assignments
- Technical Documentation: Assist engineers in updating product technical information and catalogs and content is accurate.
- Problem Solving: Help research and resolve issues or technical specification questions for industrial boilers and their auxiliary equipment through case resolution system.
- System Exposure: Use the ERP system to look up existing drawings and data to support ongoing internal and external projects.
Education & Requirements
- Education: Minimum of Sophomore status in a four-year Engineering degree program, preferably Mechanical.
- Foundational Knowledge: You should have a basic understanding of data analysis, and bills of materials.
- Software Skills: Ability to use Excel for calculations and data organization.
Key Skills for Success
- Curiosity: A strong desire to learn the "how and why" behind boiler technology and how it helps our customers.
- Communication: Ability to talk through technical ideas clearly with team members and eventually with external partners.
- Reliability: You are detail-oriented and can be trusted to see a task through to the end.
- Team Player: You enjoy working as part of a group and are happy to jump in and help wherever the team needs it most.
- Self-Starter: You are motivated to look for answers and take initiative on your assigned projects.
Physical Skill and Effort: Work requires regular speed and accuracy operating office equipment. Work requires a considerable variety of fairly steady active physical exertion.
Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.
