Nurse Unit Manager

Company Description

Fertility First is a trusted Sydney fertility clinic based in Hurstville, founded in 1997 by Dr Anne Clark with a vision to offer personalised fertility care backed by science. We partner with Genea, a world leader in reproductive medicine, giving our patients access to cutting-edge technology including the Geri time-lapse incubator and Gems IVF culture mediums. Our experienced team of fertility specialists takes the time to understand each patient's unique journey, providing compassionate, individualised care to help grow dream families.

Job Description

We currently have an exciting opportunity for an experienced Nurse Unit Manager to join our Fertility First (Hurstville) clinic on a full time basis. 

Fertility First Nurses provide frontline care to our patients, supporting them along every step of their Fertility treatment. This role is unique, you be working in an office environment interacting with our patients both over the phone and face to face. Alongside clinical duties, a significant proportion of your role will involve providing patient care, support and education.

On a daily basis your role will involve:

• Leading the nursing function of the clinic as Nurse Unit Manager — overseeing clinical governance, managing escalations, driving consistency in patient care standards, and championing team engagement and professional development
• Building and managing a high-performing nursing team through recruitment, onboarding, performance management, rostering and day-to-day operational oversight
• Establishing and maintaining clinical policies, procedures and quality improvement initiatives in line with regulatory and accreditation requirements
• Acting as the escalation point for complex clinical and patient experience matters, partnering with the Clinic Manager to resolve issues effectively
• Conducting face-to-face patient interviews and consultations, providing personalised education, emotional support and clinical guidance throughout the IVF journey
• Managing patient phone consultations including results delivery, medication queries and ongoing support at key treatment milestones
• Collaborating with fertility specialists, scientists and allied health professionals to coordinate care and contribute to tailored treatment planning
• Providing clear patient education on the self-administration of IVF medications, ensuring confidence and safety in home protocols
• Maintaining accurate patient records, clinical data entry and general administration in accordance with clinic and regulatory standards

Qualifications

We're looking for an experienced Nurse Unit Manager to lead the nursing function at Fertility First. Fertility experience is an advantage, but what matters most is that you're a confident clinical leader who knows how to get the best out of a team.

You'll bring strong clinical skills alongside genuinely strong people skills — this role carries real emotional weight, and our patients need more than clinical competence. They need nurses who listen, build trust, and show up with authentic care at every interaction.

You'll also be comfortable in a fast-paced, administration-heavy environment. This is a clinic-based role with a significant desk component — accurate record-keeping, data entry and proficiency across multiple IT platforms are part of the job, and you'll pick these up quickly with support from the team.

Additional Information

Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia's leading IVF clinics.

And what's in it for you?

We know it's important to look after our staff, so Genea offers a number of perks including;

• Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2025/26

Fertility First is committed to providing a workplace that is diverse, equitable and inclusive. It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

Please contact our recruitment team (hrrecruit@genea.com.au) if we can help with any reasonable adjustments to enable you to participate in the job application process