Workplace Experience Specialist

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.   Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.   Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US. Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.   Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

About the role : 

Vestiaire Collective is looking for a Workplace Experience Specialist / Office Manager to join our Paris office full time.

In this role, you will own the day-to-day workplace operations and employee experience for our Paris site. Reporting to the Workplace Experience & Travel Manager Europe, you will ensure our office runs efficiently, remains compliant, and delivers a high standard of service to our teams.

You will play a key role in improving how we operate and how employees experience our workplace on a daily basis.

What you will do : 

Vendor & Supplier Management

• Manage and optimize relationships with site suppliers (cleaning, maintenance, office supplies, catering, etc.)

• Monitor contracts, service quality, and associated budgets to ensure efficiency and cost control

• Lead or support tender processes and contract renegotiations

Employee Experience & Workplace Operations

• Ensure the smooth day-to-day running of the Paris office

• Act as the main point of contact for all workplace-related requests from employees

• Organize and coordinate internal events (well-being initiatives, team moments, company culture)

• Continuously improve workplace services, spaces, and overall employee experience

Compliance & Safety

• Ensure compliance with workplace regulations (health & safety, fire safety, security, hygiene)

• Coordinate regulatory checks and maintain up-to-date documentation

• Implement and enforce internal procedures related to safety, access, and site operations

Who you are : 

• Bachelor’s degree or Master’s degree in Business, Facilities Management, or equivalent

• 3 to 5 years of experience in a similar role, in an international and fast-paced environment

• Fluent in both French and English

• Strong interpersonal skills with a genuine service-oriented mindset.  

• Autonomous, organized, and able to manage multiple priorities simultaneously

• Solution-oriented with the ability to adapt quickly to unexpected situations

• Comfortable with office tools (Google Workspace; Jira or similar Ticketing tools are a plus)

What We Offer

• Purpose-driven work at scale
  Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury items.
• High-impact scope & ownership
  Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.
• A truly international environment
  Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.
• Career acceleration in a fast-moving scale-up
  Take ownership early, grow fast, and shape your path, as an expert or a future leader.
• Learning & growth as a priority
  Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.).
• Flexible ways of working
  Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.
• Give back through action
  2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day role.
• Competitive compensation & benefits
  Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your location.

 

 

Research shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.

At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.
If this role excites you but your experience doesn’t align perfectly, we still encourage you to apply, your perspective could be exactly what we’re looking for.

Vestiaire Collective is proud to be an equal opportunity employer.

 

PS: We take candidate experience seriously, and your safety too !

Vestiaire Collective will only contact you through official email addresses ending in @vestiairecollective.com or no-reply@hire.lever.co.
We will never:

• Contact you via WhatsApp, Telegram, or similar platforms
• Ask for payment or banking information at any stage of the process

If you receive a suspicious message, please report it to: talentacquisition@vestiairecollective.com